Job Description

Details

• Title: Family Safeguarding Service Manager
• Reference: SCC/TP/288886/4364
• Positions: 1
• Salary: 70,975 - 78,002 per annum
• Category: Qualified Social Work - Children's
• Contract type: Permanent
• Working hours: 36 hours per week
• Posted on: 7 January 2026
• Closing date: 30 January 2026
• Directorate: Children, Families & Lifelong Learning
• Location: Woodhatch Place, 11 Cockshot Hill, Reigate, RH2 8EF

Description
We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.
The salary range for this full-time, permanent role is 70,975 - 78,002 per annum based on a 36-hour working week.
We are excited to be hiring a new Service Manager to join our fantastic Family Safeguarding Service.
This role is based at our Reigate office and will cover the east of Surrey, including: Epsom and Ewell, Reigate and Banstead, Tandridge and Mole Valley. We offer hybrid working and an inclusive work environment. We would be happy to discuss what this means for you.
Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About Surrey
Our Surrey Children's Services are actively working towards becoming a high-performing local authority, evidenced by the fact we are now starting to realise the positive impacts of the Family Safeguarding practice model in action with reductions in the number of children subject to child protection plans. We are working hard to sustain and develop our progress and this is driven by the efforts of every member of our social care workforce from our business support and family support workers to our frontline practitioners through to leadership- all working together to create and sustain the right conditions for a positive culture and well-supported workforce equipped to deliver consistent and good quality social work practice for our children and families.
Our Progress
We are proud of our recent Good Ofsted judgement, which marks a significant milestone for Surrey. The report highlights that our social workers are "skilled at building relationships with children who are subject of children in need or child protection plans. Creative direct work helps them to build a rounded understanding of children's daily lives." "They also build positive relationships with parents, enabling honest and sometimes difficult conversations." Overall "Staff are well-trained and committed, feel highly valued and are proud to work in Surrey." You can read the full report
If you are considering your next professional opportunity and looking for an ambitious and highly motivated employer who is continuously striving for better services for children and young people, then our Surrey Children's Services would love to hear from you.
About our Family Safeguarding Service
Within Family Safeguarding we use motivational interviewing and a multi-agency approach under the Family Safeguarding model, where Social Workers, Family Support Workers, Domestic Abuse Practitioners, Recovery Workers, Mental Health Practitioners, and Psychologists collaborate closely to address family issues efficiently, reducing the need for referrals to other agencies.
To help us achieve our ambitions for children and families we are looking for a dedicated, and compassionate Service Manager who is child focused, committed to relationship-based social work and who wants to be part of the ongoing journey to help shape services in Surrey.
About the Role
As a Service Manager, you will oversee a group of Team Managers leading integrated, multiagency teams that provide hands-on intensive support to children and families in response to assessed needs. The teams can access specialist workers for alcohol and drug use, mental health issues and/ or domestic abuse.
A skilled communicator, you will have the ability to work purposefully with a broad range of people to develop effective working relationships with other services within Surrey, as well as with partner agencies. You will ensure the service is focused on delivering quality services within budget and to agreed timescales, that provide the right outcomes for children, young people and their families.
Your Application
In order to be considered for shortlisting, your application will clearly evidence the following skills and align with :

• Qualified Social Worker registered with Social Work England
• Substantial experience of frontline practice with recent experience in a management position in a CIN/CP/Court team
• Experience in working with adolescent services
• Ability to promote a learning environment where skills and strengths are used and developed
• Ability to build and promote a culture of performance, personal responsibility and accountability
• Effective interpersonal and written communication skills

It is important to us that our practice is child focused and always considers the best interests of the child; we are looking for individuals who have a shared commitment to this way of working. Surrey Children's Service provides training to ensure competence and professional development. We will make sure that you receive a full induction and monthly supervision.
Before submitting your application, we recommend you read the job description and to get an insight into working at Surrey.
The job advert closes at 23:59 on 30/01/2026 with interviews to follow.
When applying, please attach your CV and personal statement (no more than 2 pages) outlining how your skills and experience match the requirements of this post.
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact please contact Nicole Miller, Assistant Director.
We look forward to receiving your application, please click on the apply online button below to submit.
An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here:
Our Commitment
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Files to download

• Reviewed: 15 Jan 2026

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• Surrey County Council 2026
• ID: 187280

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