Job Description

Join Our Caring Family at Walfinch Home Care

Are you a compassionate and proactive leader who's passionate about helping others? Do you have experience in social care and a flair for building positive relationships? If you answered "yes," we'd love for you to join our team as a Field Care Supervisor.

At Walfinch, we believe in the power of kindness, respect, and creating a supportive environment for both our clients and our team. Our goal is simple: to deliver high-quality, person-centered care that empowers our clients and enhances their quality of life. If this resonates with you, we invite you to become part of our incredible team.

WHAT WE OFFER:

Competitive salary of up to 26,000 per year Travel card covering Zones 1-3 Pension scheme Employee discount programme Employee Assistance Programme, including counselling support Fun company social events Flexible working hours to suit your lifestyle 22 days' holiday plus bank holidays Cycle-to-work scheme Refer-a-friend bonus Paid training opportunities, including NVQs Laptop and company phone provided

YOUR ROLE:

As our Assistant Care Manager, you'll be the heartbeat of the team. You'll:

Supervise and support a team of dedicated Carers, ensuring they deliver safe, effective, and top-quality care. Perform spot checks and assess Carer competencies to uphold quality standards. Monitor the performance of Carers through regular reviews, ensuring we adhere to company policies and consistently deliver excellence. Assist with care planning updates to reflect changing client needs.Carry out regular reviews of individual services, changing needs, and inform the care management team of any updates needed. Shadow and support new care workers to ensure their competence and confidence in delivering person-centred care. Conduct on-site observations and evaluations of care worker practices to maintain high standards. Assist in creating robust care plans by taking on some care duties, especially during complex or transitional cases. Assist in interviewing new Carers and complete shadowing checklists to ensure effective onboarding. Assist in managing medication and stock, assist with medication audits, and support notes audits for compliance. Undertake ad-hoc administrative duties supporting the Care Manager with the needs of the business as required. Attend business-related events such as socials, memory cafes, coffee mornings, job fairs, festivals, Thrive clubs, etc. You'll also need to be ready to cover emergency care visits when needed, ensuring continuity and peace of mind for our clients.

ABOUT YOU:

We're looking for someone who:

Holds or is willing to work towards a social care qualification Has a proven track record of building strong, positive relationships with clients and healthcare professionals Has previous experience in the care sector Is confident in planning and organising workloads to ensure clients' needs are met Has the ability to lead, manage, and motivate a team of Carers while providing support, guidance, and training. Looking for a step up in their career and looking to progress to a care management role

WHAT MAKES YOU RIGHT FOR WALFINCH?

We're looking for superstars who embody our Thrive ethos and share our values:

? Possibility: We don't see the final chapter; we see untapped potential.

? Progress: Whether small steps or giant leaps, we strive and evolve for the better.

? Perseverance: We keep going because the rewards are priceless.

WHY CHOOSE WALFINCH?

At Walfinch, you'll be joining an award-winning team where your hard work will be recognised, your ideas will be heard, and your career will thrive. We don't just care about our clients - we care about YOU.

EVERYONE IS WELCOME HERE

We are proud to be a culturally diverse, inclusive organisation that stands firmly against discrimination. Whether you're part of the LGBTQ+ community, from a different cultural background, or simply looking for a place where you're treated with kindness and respect - you belong here.

READY TO MAKE A DIFFERENCE?

If you're looking for more than just a job and want to work for a company that truly values its people, we'd love to hear from you. Apply today and become a key part of the Walfinch family, where we're passionate about care, growth, and making every day better for those we serve.

Job Types: Full-time, Permanent

Pay: Up to 26,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Employee discount Health & wellbeing programme Referral programme Work from home
Schedule:

Monday to Friday Weekend availability
Experience:

Domiciliary Home Care: 2 years (required)
Language:

Professional English (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in London W6 0LH

Reference ID: CAREMANASSIST