Job Description

Overview of the role

The primary purpose of the Field Sales Manager role is to grow the sales volume, value and margin of their Region ahead of the market, delivering/exceeding defined targets & KPI's. This will be achieved through developing strong and trusted relationships with independent pharmacy contractors and decision makers, growing spend across product categories. The role will represent our Bestway Healthcare brands: Lexon, Wardles, and Lexon specials. The role is Field based covering the Southwest of England and South Wales. Core activities include Account management, prospecting new business, relationship management, customer negotiations and account reviews.


Main Responsibilities

Main Responsibilities

Driver of Sales Growth

Shape, develop and deliver critical path to growing existing and on-boarding new Independent accounts. Prospect and onboard New & Manage portfolio of existing accounts, maximizing sales of generic, parallel import, dressing and OTC products. Develop and implement effective sales plan to achieve personal and team targets. Identify and capitalize on upselling, cross-selling, and new product opportunities (leveraging customer data, deals, and new offerings) Manage account profitability (P&L) by maximizing volume and margin.

Customer Service

Deliver exceptional customer service to build strong relationships with new and existing accounts. Promote and represent the company's key brands (Lexon and Wardles). Manage day-to-day operations for Lexon & Wardles accounts, securing new business and expanding the portfolio. Address customer concerns promptly and professionally.

Communication & Collaboration

Share relevant market insights with the commercial buying team. Provide accurate and up-to-date pricing and stock information to customers. Collaborate with internal teams to ensure successful customer experiences.

Problem Solving & Change:

Ability to adapt to a fast-changing pharmacy wholesale environment. Adapt their approach to the specific needs of our customers. Work effectively within a large sales team. Embrace new processes as the business evolves. Contribute to success alongside achieving individual and collective goals. Be able to support team performance as well as hitting overall team objectives.

The Ideal Candidate

Key knowledge and skills required:

Understanding of the pharmacy industry, trends, and challenges. Ability to quickly build rapport with account holders. Excellent negotiation and influencing skills to overcome objections and secure deals. Numerate and a strong proficiency of Microsoft Office, particularly PowerPoint. Excellent attention to detail. Commitment to ethical and transparent account management. Valid UK Driving License and reside within region Thrives in a fast-paced environment (adapting to new processes and changes). Strong team player, contributing to achieving team objectives while hitting individual targets. Flexible approach for internal and external meetings, including travel and potential overnight stays. Represents the company at industry functions and events.
Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.

Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.


About The Company

For over 70 years, we've been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.


Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.


The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.


We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.


We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.

'Together we make a difference'

Package Description

Competitive salaries Company Car Excellent training & development opportunities Paid Holidays Workplace pension scheme Staff Discount * Travel Loans and more.....