Job Description

Come build your career.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World(TM). Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.
Tasks
What you'll Do
Are you looking for a commercially focused role with genuine scope to progress within a FTSE250 company? Are you enthusiastic, driven, and passionate about tools and customer success?
Stanley Black & Decker is on the hunt for End User Specialists to elevate our customer relationships and drive sales success. In this exciting role, you'll provide expert product support, deliver impactful training, and tackle troubleshooting challenges head-on.
As an End User Specialist, you'll be at the forefront of promoting our innovative products to end users, dealers, and industry stakeholders. Your technical expertise and solution-based selling will be key in enhancing sales performance and executing targeted marketing activities.
Become part of a global brand that champions professional growth, collaboration, and delivering meaningful solutions. If you're ready to make a significant impact and thrive in a dynamic environment, Stanley Black & Decker is the place for you!
Key Responsibilities

• Be a Product and Brand Ambassador: Share your deep product knowledge and provide technical training to boost adoption and efficiency.
• Enhance Customer Satisfaction: Solve technical challenges and work with sales to turn leads into loyal customers.
• Strengthen Dealer and Partner Connections: Conduct joint activities and lead product demonstrations at dealer events.
• Boost Brand Visibility: Represent us at events, engaging stakeholders and coordinating with partners for seamless execution.
• Showcase Product Excellence: Lead testing sessions and use consultative selling to match customers with the right solutions.
• Empower Through Training: Deliver tailored sessions on product use, safety, and certifications for optimal results.
• Drive Customer Success: Build strong relationships, offering ongoing support and gathering insights for product improvement.

Requirements
Who You Are

• Candidates must hold a business-related degree and some demonstrate relevant skills and experience suitable for the role. We welcome applications from recent graduates and those with early career experience
• Proven experience in a customer-facing role, ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors.
• Strong understanding of product applications and the ability to provide tailored solutions to customers.
• Exceptional communication and presentation skills, with the ability to engage and train diverse audiences.
• A proactive and results-oriented mindset, with excellent problem-solving abilities.
• Experience in organising and supporting events, including showcases, training sessions, and dealer activities.
• Full UK driver's license. You will be required to travel on a regular basis across the UK.

Benefits

• An attractive salary & benefits package
• Discounts on Stanley Black & Decker tools and other partner programs
• Excellent opportunities for continuous professional development
• Company van

We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:
Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera and online university.
Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.
What's more, you'll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.
Stanley Black & Decker Inc.
For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done--and we have since 1843.

Skills Required