Job Description

Join us in our office just outside of Stratford-upon-Avon, where we create unforgettable walking and cycling holidays for clients from all over the world. This is a fantastic opportunity to be part of a small, friendly team in a welcoming office environment, complete with our office dog, Lottie, who's always happy to greet you!

We are a family-owned business with a supportive, down-to-earth culture. You won't find a corporate atmosphere here; instead, we promote a collaborative workplace where employee wellbeing matters, and where every team member plays an important role in delivering outstanding experiences for our clients.

We're looking for someone who is organised, has great attention to detail, and enjoys using their finance and administrative skills in a varied and meaningful role. This position involves working with numbers and spreadsheets alongside supporting clients and collaborating with the team. Full training will be provided, but you'll need strong attention to detail, excellent IT skills, and a confident, professional manner on the phone and by email.

Key Responsibilities

In this role, you will:

Process, review, and file supplier invoices, ensuring accuracy and authorisation Reconcile supplier statements, investigate discrepancies, and resolve issues quickly Maintain accurate records in spreadsheets, covering accommodation, taxis, bike hire, and guiding services Manage the weekly payment calendar Chase outstanding payments from clients Liaise with partner agencies to ensure timely settlement and up-to-date payment records Support clients throughout their journey by booking accommodation, arranging taxi and luggage transfers, preparing route notes, and ensuring a smooth delivery of their Cotswold tours Provide general office and administrative support, helping the team where needed

Experience & Skills Required

At least 2 years' experience in a busy office environment Familiarity with Excel and spreadsheets Experience liaising with clients, chasing payments, and ensuring smooth service delivery Excellent organisational and communication skills, both written and verbal Office administration skills: filing, maintaining records Ability to multi-task, prioritise deadlines, and work independently while contributing to a team High level of accuracy, attention to detail, and reliability

Nice to have

Knowledge of accounts payable/receivable processes, including invoice processing, and reconciliations Basic understanding of bookkeeping/accounting principles An interest in walking and/or cycling Knowledge of the Cotswolds Occasional weekend cover may be requested. This is not a mandatory part of the role, however any flexibility will be appreciated.

What we offer

A friendly, supportive team environment in a family-run business Opportunities to get to know the Cotswolds National Landscape Full training and support to help you succeed in the role Varied and rewarding work, combining finance, administration, and client support
Candidates must have eligibility to work in the UK.

The working hours will be Monday - Friday - 9.00am - 5.00pm.

To apply, please send us your CV along with a short cover letter explaining why you'd be a great fit for this role.

Job Type: Full-time

Pay: 27,000.00 per year

Work Location: In person