Job Description

Role:

Fleet Operations Assistant

Direct Report:

Fleet Manager

Hours:

Full time, 37.5 hours per week Monday to Friday (8am-4pm / 8.30am - 4.30pm / 9am -5pm) No weekends required

Salary: 25,000

Location:

Alfies Barn, Wigginton Road, York, YO32 2RJ

Fleet Operations Assistant

The Role

As a Fleet Operations Assistant, you will play a key role in the day-to-day management of our vehicle fleet. You'll be responsible for coordinating service, maintenance and repairs, as well as supporting the logistics of vehicle deliveries and collections. Working closely with the fleet team, you'll help ensure all operational tasks are completed in line with company SLAs.

This is a varied, hands-on role combining office-based administration with on-site vehicle inspections and customer interaction.

Key Responsibilities

Appraise vehicles upon customer collection and return Audit vehicle inspections to ensure accuracy and compliance Update and maintain internal computer systems Arrange servicing and repairs with approved suppliers and provide progress updates Liaise with customers to resolve breakdown and vehicle-related queries Capture, upload and manage vehicle images Conduct monthly mileage updates with customers Assist with planning and organising daily and next-day vehicle logistics Support general fleet administration as required

Skills & Experience

A positive, proactive team player who can also work independently Strong organisational and time-management skills Ability to use initiative, work under pressure and meet deadlines Excellent verbal and written communication skills Proven customer service experience (phone and face-to-face) Previous fleet administration experience is desirable but not essential Full UK driving licence required

What we can offer you in return

We offer a competitive salary and benefits package

This role is office-based with free onsite parking Pension on completion (but not subject to) your 3-month probationary period. Contributions of 4% for employees (salary sacrifice) and 4% for the employer. 22 days holiday plus bank holidays and additional length of service days awarded on the anniversary, up to a maximum of 30 days per contract Cycle to work scheme Refer a friend scheme, team and annual events
Job Type: Full-time

Pay: 25,000.00 per year

Benefits:

Casual dress Company events Company pension Cycle to work scheme Employee discount Flexitime On-site parking Private medical insurance
Work Location: In person