Job Description

SoCo Therapies are a multi-disciplinary healthcare clinic based in Bournemouth.

We're looking for a part time receptionist who is friendly, enthusiastic and efficient to assist in the day to day running of our clinic.

Hours required are: Wednesdays 8.15am - 5pm, Thursdays 8.15am - 5pm and further ad-hoc shifts may be required.

Please be aware this is a self-employed position. You will be required to submit invoices on a monthly basis and complete a self-assessment tax return at the end of the tax year.

Duties include:

- Welcoming patients with a smile and providing outstanding service.

- Checking clients in and assisting with any client queries

- Handling phone calls, emails, messages including follow up with no-shows, rescheduling appointments and re-initiating past patients.

- Booking appointments including registering patients on our booking system Jane and assisting in the smooth running of our practitioner' diaries.

- Managing our email system, responding to emails, organising emails into categories, setting up automated emails.

- Taking payments, generating invoices, sending receipts and maintaining client accounts.

- Keeping the clinic clean, organised and tidy

- Assisting with marketing/social media

Candidate Requirements:

- Reception/Admin experience - desired but not essential as training will be provided.

- Be happy to work on an associate basis including submitting invoice for their work on a monthly basis.

- Excellent communication and people skills.

- Friendly, professional multi-tasker with strong organisational skills

- A natural communicator keen to help others and deliver exceptional service.

- Reliable and punctual

- Fast learner and efficient in completing computer-based tasks

- Excellent knowledge of Microsoft office products especially word and excel.

- Competent with using social media platforms. Experience of managing social media platforms desired but not essential.

If you would like more information about this job or if you're interested in applying, then please send your CV to our email jfowler@socotherapies.co.uk and apply via indeed website

Job Types: Part-time, Freelance

Pay: Up to 13 per hour (self-employed so dictated by candidate)

Expected hours: 16hrs per week

Benefits:

Free parking On-site parking
Ability to commute:

175 Holdenhurst Road, Bournemouth
Application question(s):

Are you happy to work 16-26 hours a week as per our advert (Wednesdays, Thursdays and any additional ad-hoc hours?) Do you have any experience as a receptionist? If so, how many years? Please be aware this is a self employed position. Can you confirm you are happy to submit monthly invoices to us and complete your own tax return at the end of the financial year? Do you have experience of using a patient management system? If so, please include the name of the software.
Education:

GCSE or equivalent (required)
Language:

English (required)
Work Location: In person

Job Types: Part-time, Freelance

Pay: Up to 13.00 per hour

Benefits:

On-site parking Transport links
Language:

English (required)
Work Location: In person

Application deadline: 25/07/2025
Expected start date: 06/08/2025