Job Description

We are looking for an enthusiastic, motivated individual with a background in nursing, mental health, allied health, or relevant experience managing complex caseloads to provide holistic advice and support to adults who frequently use urgent care services in West Kent.



Our friendly team of health practitioners has extensive experience supporting adults, children, and families through life's challenges. You'll join a nationally recognized team that is passionate about their work and supportive of one another.



This service provides strong support for people who frequently access health services, including A&E, primary care, and mental health services.



This exciting role within a successful service offers the chance to be creative and influence how services are delivered.



You will collaborate in a multi-disciplinary approach across various providers. The role involves identifying the unaddressed medical, psychological, and social needs of patients who frequently use urgent care services. These needs will be met through different methods, such as listening to patients' concerns without judgment, de-escalating crises related to physical or mental health, and acting as a bridge between patients and community services to help prevent future crises.



Please note, this vacancy does not meet the criteria for skilled worker sponsorship and therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom. If you feel you qualify for sponsorship via a discounted salary threshold, please contact us via kentchft.recruitment@nhs.net quoting the vacancy reference number and how you feel you qualify for a discounted salary threshold.



Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent



We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences



We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission



The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work



As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both



See where you can go with KCHFT career pathways

Please note:

at this stage, the role is open only to colleagues currently employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB).



As a community Trust many of our roles require individuals to be able to drive to perform their duties. As such you will be asked to confirm you have a full UK driving licence where driving is a requirement of the role to be able to proceed with your application. We are committed to supporting candidates with disabilities into employment, if you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net quoting the vacancy reference number so we can support you further.



The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.



Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.



We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.



At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.



Find out more about the community difference here .



Good luck! We can't wait to meet you and welcome you to #teamKCHFT, #cometocommunity.