Job Description

Overview

We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. As a key member of our establishment, you will be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service. This role is perfect for individuals who thrive in a fast-paced environment and possess excellent communication skills.

Responsibilities

Greet and welcome guests as they arrive, providing a friendly and attentive atmosphere. Manage reservations and seating arrangements efficiently to optimise guest flow. Take orders accurately and relay them to the kitchen staff promptly. Serve food and beverages with attention to detail, ensuring presentation meets our standards. Handle guest inquiries and complaints with professionalism, striving for resolution and guest satisfaction. Maintain cleanliness and organisation of the front of house area, including tables, menus, and service stations. Collaborate with kitchen staff to ensure timely service and quality control. Assist in training new staff members as required, sharing knowledge of best practices.

Requirements

Previous experience in a customer-facing role is preferred but not essential; training will be provided. Excellent communication skills, both verbal and written, with a friendly demeanour. Strong organisational skills with the ability to multitask effectively in a busy environment. A team player who can work collaboratively with colleagues across various departments. Flexibility to work shifts, including evenings and weekends as required by the business needs. A passion for delivering outstanding customer service and creating memorable experiences for guests.
If you are ready to take on this exciting opportunity as Front of House Staff, we would love to hear from you! Join us in creating an inviting atmosphere that keeps our guests coming back for more.

Job Type: Full-time

Pay: 24,420.00-36,853.53 per year

Work Location: In person

Reference ID: Boutique2025
Expected start date: 25/08/2025