Job Description

Location: Reading

, RG2 6UU

Hours of work: 37.5

Contract Type: Permanent

The Front of House Coordinator role offers a unique opportunity to begin a rewarding career in facilities management with a globally recognised FM brand.



Unlike many front-of-house positions, this role goes beyond reception duties, giving you hands-on experience across a range of areas including customer service, post and print operations, event support, and day-to-day facilities coordination.

This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering exceptional service.



You'll work closely with internal teams, help set up and manage events, and be a key point of contact in ensuring smooth and professional front-of-house operations.



This role is perfect for candidates looking to build long-term skills and grow within a supportive, international organisation.

Key Responsibilities

Coordinate and manage daily facilities tasks to ensure a clean, safe, and efficient workplace Act as the first point of contact at reception, delivering a professional and welcoming experience Log, track, and follow up on maintenance issues to ensure timely resolution Support health and safety compliance through routine checks and enforcement of building policies Manage incoming and outgoing post, deliveries, and print room services Set up meeting and event spaces, coordinating equipment, furniture, and catering as needed Handle customer service feedback, working to continuously improve the on-site experience

Professional and Personal Competencies/Qualifications

Willingness to learn and develop new skills Ideally educated to college level Some customer-facing experience preferred Good communication and interpersonal skills Reliable and able to work independently or as part of a team Organised with a proactive attitude Basic IT skills are an advantage

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.




Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.




We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace




ISS is proud to be a diverse and inclusive employer.




ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.




We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.




Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.




If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com




If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace







To find out more about what we do - https://www.uk.issworld.com/