Job Description

Job Overview

We are seeking an experienced and dynamic Front of House Manager to oversee the daily operations of our hospitality establishment. The successful candidate will be responsible for ensuring exceptional customer service, supervising staff, and maintaining high standards of food safety and cleanliness. This role offers an exciting opportunity for a motivated individual with a passion for hospitality and team management to lead our front-of-house team and enhance customers experiences.

Duties

Supervise and coordinate front of house staff ensuring smooth service delivery Oversee food preparation and serving processes to maintain quality standards Manage reservations, seating arrangements, and guest flow to optimise efficiency Ensure compliance with food safety regulations and hygiene standards across the establishment Assist in training new staff members in customer service, food safety, and operational procedures Handle guest enquiries, complaints, and feedback professionally to foster positive relationships Collaborate with kitchen staff to ensure seamless communication between front and back of house Monitor cleanliness of dining areas, ensuring a welcoming environment at all times Lead by example in delivering excellent hospitality services and maintaining a professional appearance

Requirements

Proven experience in restaurant or hospitality management, ideally with supervising experience in a similar role Strong knowledge of food preparation, cooking, and food safety standards Previous experience in serving, hospitality, or hotel environments is highly desirable Demonstrated leadership skills with the ability to manage teams effectively Excellent organisational skills with the ability to multitask under pressure Knowledge of food production processes and kitchen operations is advantageous Experience with restaurant or barista operations is a plus Exceptional communication skills and a friendly demeanour to engage guests effectively Ability to uphold high standards of cleanliness, safety, and customer service at all times
This position offers an engaging environment for individuals passionate about delivering outstanding hospitality experiences while leading a dedicated team.

Job Type: Full-time

Pay: 15.00-20.00 per hour

Expected hours: 45 - 55 per week

Work Location: In person