Job Description

Job Overview

We are seeking a dedicated and experienced Front of House Manager to join our vibrant team. This role is pivotal in ensuring a seamless dining experience for our guests while overseeing the daily operations of the front of house. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a comprehensive understanding of food safety and service excellence.

Duties

Supervise and manage front of house staff, ensuring high standards of service and hospitality are maintained at all times. Oversee food preparation and production processes to ensure compliance with health and safety regulations. Collaborate with kitchen staff to coordinate food service, ensuring timely delivery and quality presentation of dishes. Train and mentor team members in serving techniques, food safety practices, and customer service excellence. Manage reservations, seating arrangements, and guest interactions to enhance overall dining experience. Handle customer inquiries and complaints professionally, striving for prompt resolutions. Maintain cleanliness and organisation of the front of house area, including dining spaces and bar areas. Implement operational procedures to improve efficiency and guest satisfaction.

Experience

Proven experience in a restaurant or hospitality environment is essential. Previous supervisory or team management experience is highly desirable. Culinary experience or knowledge of food preparation techniques is an advantage. Familiarity with food safety standards and practices is required. Experience in barista duties or hotel operations would be beneficial. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication skills, both verbal and written, with a focus on customer service. If you are passionate about creating memorable dining experiences and possess the necessary skills to lead a dynamic team, we invite you to apply for this exciting opportunity as our Front of House Manager.

Perks

Free Meal Free Draught soft drinks Live in possibility Good progression
Job Type: Full-time

Pay: 24,420.00-40,930.88 per year

Benefits:

Discounted or free food Employee discount Free parking Housing allowance On-site parking Profit sharing Store discount
Work Location: In person