Job Description

Overview

We are seeking an experienced and dynamic Front of House Manager to oversee daily operations within our vibrant hospitality establishment. The ideal candidate will possess strong leadership skills, a passion for exceptional customer service, and a comprehensive understanding of restaurant and hospitality environments. This role offers an exciting opportunity to lead a dedicated team, ensure food safety standards are maintained, and deliver memorable experiences for our guests. The position is paid and suitable for individuals with a background in food preparation, serving, and team management.

Duties

Supervise front of house operations, including reservations, seating arrangements, and guest relations Lead and motivate the team to deliver outstanding customer service and uphold brand standards Oversee food presentation and ensure quality control in food service delivery Manage staff schedules, training programmes, and performance evaluations Coordinate with kitchen staff to ensure smooth food production and timely service Maintain cleanliness and organisation of the front of house area in accordance with health and safety regulations Handle guest complaints professionally and efficiently to ensure guest satisfaction Implement health and safety policies related to food safety, hygiene, and alcohol licensing Assist in organising special events or promotions to enhance customer engagement

Experience

Proven supervising experience within a restaurant or hospitality setting Strong team management skills with the ability to lead diverse teams effectively Extensive restaurant experience, including food preparation, cooking, serving, and hospitality roles Knowledge of food safety standards and food production processes Experience in kitchen or hotel environments is advantageous Barista experience or bar service knowledge is desirable but not essential Demonstrated leadership qualities with excellent organisational skills Familiarity with food safety regulations and best practices in hospitality management
This role offers an engaging environment for passionate professionals eager to contribute to a thriving hospitality business. Applicants should demonstrate a proactive approach, excellent communication skills, and a genuine enthusiasm for delivering exceptional guest experiences.

Job Types: Full-time, Permanent

Pay: 13.50-14.50 per hour

Expected hours: 35 - 40 per week

Benefits:

Company pension Employee discount
Work Location: In person