We are seeking a dedicated and enthusiastic Salon Coordinator to join our dynamic team. The ideal candidate will play a crucial role in ensuring the smooth operation of our salon, providing exceptional customer service while supporting our talented stylists and beauticians. This position is perfect for individuals who are passionate about the beauty industry, previously worked within the industry and looking for something still in a salon environment and possess strong organizational skills to assist the salon in smooth operations at all times
Duties
Greet clients warmly upon arrival and ensure a welcoming atmosphere, delegate tasks to assistants and other team members.
Manage appointment bookings efficiently, optimizing the schedule for both clients and staff.
Provide information, assisting clients in selecting treatments that best suit their needs.
Handle front desk operations, including answering phone calls, and responding to emails and any inquiries, checking appointments and correcting any issues that rise with bookings.
Promote additional services through effective upselling techniques to enhance client experience.
Assist in mentoring junior staff members, fostering a supportive learning environment.
Maintain cleanliness and organization of the salon space, ensuring all areas are well-presented.
Collaborate with assistant team to ensure all salon tasks are done to a high standard.
Manage inventory levels and assist with stock management as required.
Take initiative for any issues that arise within the role to ensure tasks get managed affectively and in a timely manor to ensure smooth efficiency.
Experience
The ideal candidate will possess:
Previous experience within the hairdressing/ beauty or wellness industry in essential.
Strong communication skills to effectively interact with clients and team members alike.
Experience in store management or front desk operations.
A passion for mentoring others and contributing to a positive team environment.
Passion for personal representation with hair/beauty to ensure you look the best for our 5 clientele.
If you are ready to take your career in the beauty industry to the next level as a Salon Coordinator, we encourage you to apply and become part of our vibrant team! Please do not apply if you haven't read the job description fully.
Qualifications
Till operations
Mathematics
English language
Hairdressing/ beauty
Excel/ Word
Job Types: Full-time, Part-time
Pay: 15,000.00-24,000.00 per year
Expected hours: No less than 30 per week
Benefits:
Employee discount
Store discount
Schedule:
Day shift
Weekend availability
Work Location: In person
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