COALHOUSE is an exciting new restaurant concept in Cheltenham, created by restaurateur/chef Lewis Spencer and co-owned by Jay Rahman/JM Socials . Located in the former Mayflower restaurant, COALHOUSE is a Smokehouse and Taproom serving authentic American barbecue, craft beers, and vibrant cocktails across two floors. We are passionate about delivering great food, drinks, and hospitality in a lively, welcoming environment.
Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team. The ideal candidates will possess a passion for hospitality and a commitment to providing exceptional guest services. This role is crucial in creating a welcoming atmosphere for our patrons, ensuring their dining experience is enjoyable and memorable.
Duties
Greet and seat guests in a friendly and efficient manner.
Take orders accurately and efficiently, ensuring all guest requests are met.
Serve food and beverages while adhering to food safety standards.
Assist with food preparation as needed, maintaining cleanliness in the kitchen area.
Handle cash transactions and perform basic math calculations for billing purposes.
Engage with guests to enhance their experience through upselling menu items.
Collaborate with kitchen staff to ensure timely service and quality of food.
Maintain a clean and organised front of house area, including tables, floors, and restrooms.
Manage time effectively during busy periods to ensure smooth operations.
Requirements
Previous restaurant experience is preferred, particularly in a front of house role.
Strong hospitality skills with a focus on guest satisfaction.
Knowledge of food safety practices and culinary experience is advantageous.
Basic math skills for handling payments and billing accurately.
Excellent time management abilities to handle multiple tasks efficiently.
Experience in serving or kitchen roles will be beneficial.
A positive attitude and the ability to work well within a team environment. Join us in delivering outstanding service while being part of an exciting culinary journey!
Job Type: Full-time
Pay: 12.21-15.00 per hour
Work Location: In person
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