Job Description

Overview

Overview

Must have one year similar experience and be able to work your way up from a front of house member to train up to a supervisor role & also looking for a full time role with availability on weekends.

We are looking for someone enthusiastic, passionate & willing to learn to help lead our team.

Join our small friendly & knowledgeable team as a Front of House Supervisor at our seafood restaurant. We are seeking a dedicated individual with a passion for the seafood & hospitality industry to oversee our front-of-house operations.

Newly refurbished seafood, bar & grill restaurant located in Chislehurst. Working with the minds of two head chefs from The Ivy, Wright Brothers & J Sheeky's.

As the Front of House supervisor, you will play a pivotal role in ensuring exceptional guest experiences and maintaining high standards of service.

Responsibilities:

- Manage and supervise daily front-of-house operations, including overseeing staff and customer service

- Collaborate with the kitchen team to ensure seamless coordination between front and back-of-house activities

- Train, mentor, and motivate front-of-house staff to deliver outstanding service

- Monitor dining room ambiance and guest satisfaction, making necessary adjustments to enhance the overall experience

- Implement and uphold food safety standards and regulations within the dining area

- Handle guest inquiries, comments, and feedback in a professional and timely manner

- Assist in developing and implementing new service strategies to improve efficiency and customer satisfaction

- Maintain cleanliness and organization in the front-of-house area

Skills:

- Exceptional leadership abilities with a proven track record of managing teams effectively

- Proficiency in restaurant operations, including knowledge of food production, culinary practices, and customer service protocols

- Strong aptitude for supervising staff, resolving conflicts, and fostering a positive work environment

- Thorough understanding of food safety procedures and regulations

- Bartending skills or experience is a plus

- Demonstrated ability to lead by example, inspire teamwork, and drive excellence in service delivery

Qualifications:

- Previous experience in a similar role within the restaurant industry

- Familiarity with front-of-house operations, including reservations management and guest relations

- Ability to work flexible hours, including evenings, weekends, and holidays

- Excellent communication skills to interact effectively with staff, customers, and management

. If you are a hospitality professional with strong leadership skills, a passion for delivering exceptional service, and thrive in a fast-paced environment, we welcome your application for the Front of House supervisor position.

Job Type: Full-time - wage includes tronc

Job Type: Full-time

Pay: 14.00-19.00 per hour

Benefits:

Casual dress Company pension Discounted or free food Employee discount Free parking Store discount Transport links
Application question(s):

Are you located locally to chislehurst?
Experience:

Supervising: 1 year (required)
Location:

London BR7 6NR (preferred)
Work Location: In person