Job Description

The role

Acorn Occupational Health is currently looking for a self-motivated full time office based Management Referral Administrator to offer support within our growing team. Responsibilities of the role will include, but are not limited to; report auditing, account management, customer sales support and general administrative responsibilities. You will join a welcoming team that pride itself on providing a quality and effective service to Acorn customers.

Within the role:

Provide administrative support to the team, including, but not limited to diary management, regular e-mails and calls to clients Answering of the phones for general enquiries Handling of highly sensitive clinical data Assist in managing filing systems (current and archived) Provide comprehensive advice to customers and promote the services provided by Acorn Occupational Health with the focus being sickness / Absence and Management Referral Liaise and handle customer requests providing accurate advice on Occupational Health legislation Co-ordinate and assist in the organisation of meetings and training needs. Following of all implemented processes to ensure that compliance is followed throughout Understand the need to explicitly follow the Policies and Procedures relating to Management referrals to guarantee compliance throughout Develop and maintain effective working relationships with all stakeholders

About the company

Founded in 2005, Acorn is a close-knit, supportive and fast-growing occupational health provider. As a business, we help to support the health and well-being of employees within the workplace, throughout the UK. We are proud to have received several awards and highly recognised accreditations, including SEQOHS, as a result of our high level of service within the industry. You will join a dynamic and agile company that continually strives for excellence and invest time in development.

On the 1st of April 2025 Acorn Occupational Health was acquired by Spire Healthcare, one of the UK's leading independent healthcare groups, and will be part of the company's Primary Care division, which includes Spire Occupational Health.

Essential skills:

Experience in an office environment and administration role is essential Be a confident user of Microsoft 365 suite - experience is essential Experience with document auditing (grammar and spelling) Experience in a sales/customer service focused role Be a positive and forward-thinking individual Have solid organisational skills and take pride in the quality of work they produce Be a problem solver and team player Be able to multi-task Be competent on bespoke CRM systems Knowledge and understanding of Microsoft Dynamics.

Desirable skills (but not essential):

Experience within the occupational health/healthcare industry

Why join an award-winning company?

33 days holiday including Bank Holidays. An additional day for each complete year of service to a maximum of 38 days. Workplace Pension Subsidised health cash plan with perks Employee Assistance Programme Learning & Development opportunities Company social events Cycle to work scheme

No agencies - we are not accepting unsolicited calls or CVs.

Contract length:

Permanent

Job Types:

Full Time - office based - working 9:00-17:00 Monday to Thursday and 09:00-16:30 on a Friday.

Salary:

24,258.00 per year

Job Types: Full-time, Permanent

Pay: Up to 24,258.00 per year

Benefits:

Additional leave Company events Company pension Cycle to work scheme Free parking Health & wellbeing programme On-site parking
Schedule:

8 hour shift Day shift No weekends
Work Location: In person