We, at Tradeston Performance are seeking a professional and friendly Garage Manager/Reception Manager to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
Greet and welcome visitors in a courteous and professional manner
Answer and direct incoming phone calls with excellent phone etiquette
Manage scheduling and appointments efficiently
Perform data entry tasks accurately and promptly
Maintain an organised reception area and ensure it is presentable at all times
Handle clerical duties such as filing, scanning, and photocopying documents
Assist with administrative tasks
Process invoices and manage basic bookkeeping
You will be expected to help resolve staff and customer concerns as they arise and take responsibility for hitting business objectives
Support team members with various office tasks to ensure smooth operations
Ensure the overall garage is running smoothly and report to the company director
Requirements
You previous experience will have been in a similar role, or perhaps a Service Manager, Front of House Manager, Workshop Controller or Senior Service Advisor
Proficient computer skills, including typing speed and accuracy
Familiarity with the automotive trade with experience
Strong organisational skills with the ability to prioritise tasks effectively
Excellent phone etiquette and communication skills, both verbal and written
Attention to detail with a commitment to maintaining high standards of work
Ability to work independently as well as part of a team
We look forward to welcoming the ideal candidate who can contribute positively to our garage environment while ensuring that our clients receive the best possible service.
Contact - Senna on 07454655982. Please email all CV's to tradestonperformance@outlook.com
Job Type: Full-time
Pay: 24,420.00-37,473.62 per year
Benefits:
Casual dress
Company pension
Employee discount
Free parking
On-site parking
Work Location: In person
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