Job Description

General Practice Assistant (THG PCN)

The closing date is 08 August 2025

Job summary

Trinity Health Group PCN are looking to GP Assistant at 24 hours a week to work as part of the multi-disciplinary team within primary care, supporting the smooth running of the surgery and the outreach team. Roles tend to focus primarily on a combination of administrative support and routine clinical duties.

GP Assistants are required to either hold prior to appointment the GP Assistant Certificate, or to undertake the Certificate if they do not already have the qualification.

Please note that shortlisted candidates will need to bring proof of qualifications and right to work (passport or other suitable document) to interview.

Previous applicants need not apply.

Main duties of the job

Key responsibilities include arranging appointments, referrals and tests, and monitoring and drafting clinical correspondence. Those involved in clinical duties are likely to perform a range of routine procedures under direction including, but not limited to phlebotomy, blood pressure, pulse checks, ECG, BMI, health checks, LTC Part 1, assisting minor surgery, joint injections.

About us

Trinity Health Group is a PCN made up of four practices on the west of the district (Trinity Medical Centre, Maybush Medical Centre, Crofton and Sharleston Medical Practice and Warrengate Medical Centre). The PCN team currently consists of Clinical Pharmacists, Pharmacy Technicians, Paramedics, Mental Health Practitioners, FCPs, Care Coordinators, Health & Wellbeing Coaches, GPAs and Social Prescribing Link Workers. Our vision is that all our patients should have the same chance at a happy, healthy life. We believe that a sustainable, resilient Primary Care Service working collaboratively with volunteer and community services and social enterprise organisations supports this vision. Our Mission is to add years to the lives of our patients, whilst adding life to those years.

Conexus Healthcare is a community interest company and is the federation for general practice in Wakefield. The following job description outlines the role's purpose, the working arrangements and then details the specific duties and responsibilities for this job. The job description should be read in conjunction with other information you have been provided with as part of the recruitment and selection process.

Job description

Job responsibilities

Arrange referrals on behalf of the clinician internally to other clinicians or care coordinators/social prescribers/health and wellbeing coaches and externally to hospital or community clinics; Arrange appointments, referrals, tests, and follow-up appointments for patients; Support clinicians with administrative tasks, input to the clinical computer system and coding; Complete basic (non-opinion) forms and core elements of some forms for the GP to approve and sign (such as insurance forms, mortgage, benefits agency forms); Under the direction of the Clinical Supervisor, liaise with external agencies, such as arranging admissions; Sort clinical post and prioritise for the GP, referring to the appropriate person; Extract information from clinical letters that needs coding and adding this to patient notes; Support the recall system for Long Term Condition reviews; Those with clinical responsibilities will be responsible for preparing patients prior to their appointment, taking a brief history and basic clinical observations in readiness for the appointment; Perform a range of routine procedures under direction including, but not limited to Phlebotomy, blood pressure, pulse checks, ECG, BMI, health checks, LTC Part 1, assisting minor surgery, joint injections; Support the Practice with infection control activities; Responsible for the management of drug stock, including vaccines and injectables. Ensure adequate stock in clinical rooms; Complete simple clinical observations/investigations and processes as directed by the Clinical Supervisor, such as dipstick urine, taking blood pressure, ECGs and phlebotomy, following Practice protocol; Support with QOF reviews; Develop and maintain effective and positive relationships with multidisciplinary professionals, practice staff and other teams, facilitating a co-ordinated approach, liaising with them in the best interest of the patients care; Update patient documentation and computer systems as required in an accurate and timely manner; Provide patient focussed care, often acting as first point of contact for care needs; Develop excellent relationships with patients and carers in order to establish trust and encourage communication which puts the patient and their needs at the centre; Work within the parameters of own skills and knowledge, recognising when it is necessary to bring in other expertise or ask for further guidance from peers or supervisors; Work effectively as part of a multi-professional team in collaboration with other members of the service; Maintain an awareness of developments in practice; Ensure patient confidentiality at all times; Assist with the training and development of others where required; Follow all Company, PCN and Practice Policies and Procedures including those relating to confidentiality, health and safety; Attend Company, PCN, team and Practice meetings and updates as required; Access relevant networks and partnerships to share good practice, expertise and resources; Any other duties and responsibilities in keeping with the level and nature of the role.

Person Specification

Qualifications

Essential

GCSE English and Mathematics grade C or grade 4 and above or equivalent Literacy and Numeracy skills level 2 Willingness to undertake relevant training and GP Assistant Certificate

Desirable

GP Assistant Certificate and willingness to undertake relevant training

Skill and Aptitude

Essential

Ability to communicate complex and sensitive information with people at all levels by telephone, email and face-to-face Ability to form a natural bond and put people at ease from all background and communities, respecting lifestyles and diversity Ability to handle pressurised and challenging situations Ability to have difficult conversations with confidence and compassion Ability to influence and persuade Compassionate, respectful and empathic with patients Aware of own abilities and know when to seek support if needed Problem solving and interpersonal skills Ability to travel across the locality on a regular basis, including visiting people in their own homes and care homes with a full driving license and access to a car business insurance will be needed

Desirable

Good clinical systems IT knowledge of EMIS/SystmOne/Vision

Knowledge

Essential

Understanding of and prepared to adhere to relevant Policies and Procedures

Desirable

Basic understanding of Primary Care environment Knowledge of the local area and patient demographics

Experience

Essential

Experience of working directly with the general public Experience of using computer and IT systems with a basic level of IT literacy

Desirable

Experience of working as GPA within a Primary Care setting Experience of using SystmOne and/or similar Competent use of Microsoft 365 applications
Job Type: Permanent

Pay: 12.53 per hour

Work Location: In person

Reference ID: A0430-25-0038