Job Description

Vacancy Type

Permanent/Full Time

Location

Blackburn Office

Job Summary

Role Purpose

Working with the Head of Group FP&A, the Group CFO, the CEO and the members of the Operating Board, to develop and strengthen the FP&A practise, in order to ensure the provision of timely, accurate and appropriate financial and non-financial decision support information to the board, executive and senior management teams, as well as rolling-out consistent FP&A best practices across the business. Strong member of the finance organisation, developing into a strong business partner to business lines leaders and particularly the COO and CGO.

Role responsibilities

Responsible for the group FP&A, strengthening the practise at Group level, and rolling out the FP&A processes and best practises across all business lines Supervises, coaches and develops the junior analysts Runs performance and decision support analysis, including the monthly Board pack Key business partner to the Maintel leadership team (EMT and SMT) to support business decisions Able to challenge the status quo and able to reflect on the current KPIs and way of reporting the Group performance, to propose enhancements Drives the improvement of the predictability and accuracy of estimations Leads the implementation of a new reporting pack and the upgrade of the Board reporting Drives the timely issuance of the reporting information to all key stakeholders Monitor and report on financial risks and opportunities, proactively identifying trends or deviations from forecast Support ad hoc strategic projects, such as M&A evaluations, business case reviews, or investment appraisals Promote a culture of continuous improvement within FP&A by identifying areas for automation, efficiency gains, or capability building

Hours per week

37.5

About Us

Solid solutions for a dynamic world

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About us

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Maintel is a communications managed services provider. We empower our clients across the public and private sector to deliver mission critical services and achieve their workplace, service and customer experience goals.


We consult on the design, deploy and manage network infrastructures, platforms and software, including our own, that keep ongoing operations running smoothly and dependably, protecting business as usual, at the same time being flexible enough to adapt.


When customer, employee, the general public and regulatory expectations are ever-changing, choose Maintel. We provide progressive, solid solutions that help you succeed in a demanding, dynamic world.

A brief history

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Maintel, founded in 1991 by Tim Mason and Angus McCaffery, started as a small operation providing telephone maintenance contracts.


Over the years, we have grown into a major player in communications technology, achieving significant milestones such as floating on the London Stock Exchange in 2004 and completing numerous strategic acquisitions.


These acquisitions, including Azzurri Communications and Intrinsic Technology, expanded our expertise in unified communications, cloud, and networking.


Today, Maintel continues to transform businesses with cutting-edge solutions like Cloud Contact Centres, Security & Connectivity and Unified Communications, positioning us as a leader in the digital-first era.

Purpose

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Why we exist

Using technology to create customer experiences, services and workplaces that inspire and empower people.

Vision

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Where we want to be

To be the first-choice technology services partner of ambitious brands and public services, chosen because of our dependable enablement of their vision and operations.

Mission

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How we will achieve our vision:

We become trusted insiders within our clients' organisations. An embedded partner working in close collaboration to deliver their workplace, service and customer experience strategies.


We consult on the design, deploy and manage solid technology solutions - mission critical infrastructure, platforms and applications that ensure our clients businesses run efficiently and securely, achieving their ambitions, while always being ready to adapt.

Benefits

Your Benefits

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Standard Benefits

25 days holiday, rising to 28 days, plus bank holidays Company pension scheme Life assurance Enhanced sick pay Health care cash plan Private medical scheme (self and family)
Income protection scheme Employee assistance line Discounts and cashback on shopping Discounted YorkTest home kits Free car parking (Blackburn site)

Flex Benefits

Holiday trading Critical illness cover ULEV car leasing scheme Cycle to work scheme Gym membership Car breakdown cover Will writing service

Compensation

Annual salary review Bonus and commission arrangements
Car allowances
Recruitment referral scheme Various recognition schemes (e.g. long service awards)

Role Dependent

Working Environment

Modern offices with collaboration/meeting spaces Agile/remote working Technology to support agile/remote working Free tea, coffee, juices and snacks at offices

Development

Supported study Apprentice schemes Levy funded learning opportunities Individual development plans

Skills

Skills & Competencies

Strong Commercial Acumen

Deep understanding of business drivers and financial impacts to support strategic decision-making.

Advanced Analytical Capability

Able to interpret complex data, identify trends, and provide actionable insights that influence business outcomes.

Executive Presence and Credibility

Confident engaging with senior leadership, with the ability to challenge, influence, and build trust at all levels.

Change Agent Mindset

Comfortable leading change, driving process improvements, and influencing adoption across the business.

Adaptability in Fast-Paced Environments

Thrives in dynamic settings with shifting priorities, ambiguity, and evolving business needs.

Stakeholder Management

Skilled at balancing and managing expectations from multiple senior stakeholders with differing objectives.

Data Integration Skills

Proficient in extracting and consolidating data from multiple sources to support cohesive, accurate reporting.

Flexible and Resilient

Agile in approach, able to pivot quickly, and maintain focus under pressure or uncertainty

Experience & Qualifications

Essential

Qualified Accountant (ACA, ACCA, CIMA or equivalent) or strong academic background in finance, accounting, economics, or a related field Proven experience in FP&A, commercial finance, or strategic business partnering, ideally within a multi-entity or group structure Been part of and contributed to a group budget / forecast process Strong commercial acumen and ability to interpret and influence business performance Excellent analytical and financial modelling skills, with advanced proficiency in Excel Worked with complex financial models and integrated financial statements Credibility and confidence to engage with senior and executive stakeholders, providing challenge and strategic insight Experience preparing or enhancing Board-level reporting, performance packs, and KPIs Ability to work in fast-paced, change-oriented environments, managing ambiguity and competing priorities

Desirable


Experience in a private equity-backed, technology, telecoms, or services business Familiarity with planning/reporting tools such as Power BI, TM1, Anaplan, or similar Team leadership or mentoring experience, ideally managing junior analysts Experience in rolling out group-wide FP&A processes or best practices * Experience in systems or reporting improvements, such as automation or dashboard development