Job Description

Job Title:

Group Marketing & Brand Assistant

Department:

Marketing

Reporting To:

Group Marketing Manager

Primary Job Purpose:

The Marketing & Brand Assistant will be creative and proactive with the drive and ambition to develop a career in Marketing. Able to work under their own initiative, prioritise, have a positive approach and the confidence to put forward their own ideas when appropriate. In particular a flair for writing engaging, persuasive yet concise copy is essential.

About The Role

Roles and Responsibilities:

Working closely with the Marketing Team and Department Managers to fulfill the marketing strategy for the company, in line with the company objectives. Contribute to marketing briefing documents to go alongside any new campaigns or promotions and produce marketing tool kits for key dates such as Mother's Day, Easter etc. Supporting the Group Marketing Manager with managing and developing the database, as well as writing and sending out regular e-newsletters and creating blogs Managing website content and maximizing the opportunities to drive online revenue. Social media platforms - developing content to build engagement and visibility, assisting with the planning calendar, the agreed schedule and goals set Manage all images in line with branding including 3rd Party images Obtaining Quotes for printed marketing material and creating orders as needed Keen eye for attention to detail with computer work and designing/updating adverts, flyers, posters, banners, brochures and menus around the hotel. Keep entries on external websites up to date Operate as a brand champion to ensure properties are always on brand. Handling phone calls and emails General administration Maintain awareness of competitor promotions and pricing, and be aware of opportunities to develop local relationships Developing and implementing ideas for marketing and sales throughout the hotel Attending/presenting at outside promotional events and supporting the Group Sales and Marketing Manager in all aspects of their work. Making sure all literature around the hotels are up to date and in good condition.


This job description is not exhaustive and the job holder may be required to carry out other reasonable tasks as specified by their manager.

Keys Skills:

Close attention to detail Ability to work under pressure and use initiative A good understanding of programmes such as Airship, Adobe Design (ESSENTIAL), slack and Notion Willingness to contribute ideas and professional opinions. Excellent verbal and written communication skills Strong social media skills. A good understanding of marketing techniques and digital advertising A keen interest in copy writing and an understanding of what makes good content

All staff Key Performance Measures

Our values underpin everything we do here at LQ Resorts and staff should ensure that these are at the forefront of what they do, day to day.

To focus on the guest experience at all times and continually strive to delight time after time To see each guest as part of a long-term relationship not a onetime event To create a team that is enthusiastic, consistent and committed in the workplace that encourages an open honest and supportive culture, by working together to create excellence. To create an organisation with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with To encourage our team to contribute to excellent working conditions for all To gain a reputation for delivering financial performance and being consumed and enthralled about business.

Benefits

LQ Resorts will offer you a fantastic working environment with plenty of opportunity to make a difference each day. In addition, you will receive:

Discounts across the resort, including family and friends Free onsite parking Progression and career development opportunities. Pension Scheme Free staff meals Free gym membership Access to wellness programmes Share of Resort's service charges on monthly basis Extra days holiday after 2 years

Skills required

Ability to work to deadlines High standards of presentation, organisation Highly organised with great attention to detail Able to liaise effectively with other department managers Excellent written and verbal communication skills Efficient and confident with speaking face to face and over the phone. Flexible approach to work Proficient at managing multiple projects and working flexibly with a range of people Multi-tasking and time-management skills, with the ability to prioritize tasks. Able to work within department budgets Creative flair Presentation and briefing skills

Attitude required

Confident, approachable and respectful Friendly and informative Positive can-do attitude Passionate about Customer Service High standard of personal appearance

Working Pattern

20 hour per week, mainly Monday to Friday although it would be expected to have the flexibility to work evenings and weekends for specific tasks and travel on occasion to the group resorts.

Required Criteria

GCSE English grade C /4 or above GCSE Maths grade C/4 or above Extensive knowledge of Microsoft Office suite Proficient in marketing and branding software Experience of working in marketing and branding, including management of campaigns, via websites and social media Writing promotional content for different mediums, including social media posts and online communications Developing a positive brand image and ensuring this is apparent across different mediums Ability to develop and implement an effective marketing campaign for specific events Customer-service experience, including complaint handling.

Desired Criteria

Experience of using Res-Diary; Ez-runner; Rezlinx Planning calendar of events and activity Experience within hospitality industry Willingness to undertake further training. Coaching and mentoring Qualifications in Marketing and Communications

Skills Needed

About The Company

About Us

Langstone Quays Resor

t sits on the beautiful and historic Chichester harbour, on the northern tip of Hayling Island in the heart of the

Hampshire coastline.

Langstone Quays has been lovingly and thoughtfully refurbished, creating a unique blend of amazing experiences throughout across unrivalled hotel, restaurant, leisure, meeting and event spaces

Lion Quays Resort

sits on the beautiful and historic Oswestry waterways, on the banks of the Llangollen Canal in the heart of the

Shropshire countryside.

Lion Quays has been lovingly and painstakingly built from the ground up, creating a unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.

Ufford Park Resort

is nestled in the beautiful and historic parkland, on the heritage

Suffolk Coast

Ufford Park boasts elegant and modern accommodation, an award winning golf course, Suffolk's only two-tiered driving range and new spa and club A unique blend of amazing experiences throughout the Resort, across unrivalled hotel, restaurant, spa, leisure, meeting and event spaces.

Company Culture

Why LQ Resorts ?

Our Company

LQ is a family run, collection of quality destination led Hotel Resorts.


Its family ethos, values and vision are well known to those who choose to spend their quality time with us.


LQ Resorts work incredibly hard to put the guest experience at the heart of all it does and to develop long term relationships with our guests and never seeing them as a one- time event.


A passion for hospitality is supported by the obsession with developing the very best services and facilities for our guests, delivered by an enthusiastic, enthralled team within an open, honest and supportive culture, working together to create excellence.

Our Values

To see each guest as part of a long-term relationship, not just a onetime event To focus on the guest experience at all times and continually strive to delight time after time To create a team that is enthusiastic, consistent and committed in a workplace that encourages an open, honest supportive culture, by working together to create excellence. To create an organise with high integrity, that recognises potential and success, that both guests and employees want to be part of and associated with. To encourage our team to contribute to excellent working conditions

Our Employees

Are a vital part of LQ Resorts .


Supporting our team's physical and mental health Providing free gym membership Delivering employee recognition programmes to reward hard work and effort. Creating an environment that supports the development of skills, knowledge, qualifications and career progression Discounts across all Resorts, to encourage leisure time

Company Benefits

At LQ Resorts,

we don't just create vacations--we craft experiences that guests remember for a lifetime. And we want you on our team to help us make every moment count. Are you ready to turn every workday into a journey of discovery and delight? Join us at LQ Resorts, where your career is a getaway.


Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Employee development programs, Employee discounts, Gym membership or wellness programs, Free parking, Competitive salary, Preferential room rates, Discount on meals purchased , Long service recognition, Free meals during shifts, Free parking or Discounted parking

Salary

Not disclosed