Are you an experienced Housekeeper with a passion for maintaining excellence in healthcare environments? We are seeking a Head Housekeeper to oversee the efficient delivery of cleaning services at Gwyddfor Residential Ltd. This role is vital in ensuring a safe, hygienic, and high-quality environment for patients, staff, and visitors.
About the Role
As Head Housekeeper, you will take ownership of all cleaning services within the home, ensuring they meet the highest standards of hygiene, safety, and efficiency. Reporting directly to the Manager, you will also act as their key deputy, playing a critical role in service delivery, compliance, and team leadership.
This is a site-based role, primarily working Monday to Friday, though flexibility is required to cover weekends and bank holidays when needed.
Key Responsibilities:
? Oversee and manage all cleaning services within the home
? Ensure service excellence, regulatory compliance, and operational efficiency
? Drive continuous improvement to enhance service quality and effectiveness
? Collaborate with management and internal teams to maintain seamless operations
? Ensure full compliance with health & safety regulations and industry standards
About You
? Proven experience in operations management, preferably within healthcare, facilities management, or a similar regulated environment
? Strong leadership and people management skills with the ability to inspire teams
? Excellent understanding of health & safety regulations and industry compliance
? Ability to manage budgets and supplier relationships effectively
? A proactive, hands-on approach with a commitment to service excellence
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