Job Description

Primary Details Time Type: Full time
Worker Type: Employee
The purpose of this role is to lead and manage operations teams in delivering transformation to support the QBE strategy. This involves formulating and driving strategies for change, project and program delivery, managing vendor relationships, and ensuring alignment with industry trends and best practices. Additionally, the role includes leadership activities such as driving performance, mentoring, and staff engagement and development to enhance team capabilities.
Responsibilities:

• Provide transformation program and project management services to assigned business areas, ensuring project leaders achieve desired business results.
• Contribute to the implementation of project management best practices and oversee project portfolios for transparency and successful execution.
• Manage budgeted resources by forecasting needs, accounting for expenses, and achieving fiscal responsibility.
• Collaborate with internal stakeholders to identify and resolve obstacles impacting projects and programs.
• Develop effective program plans by scoping, budgeting, and establishing delivery timelines and milestones.
• Monitor project performance metrics to ensure accurate analysis and alignment with business outcomes.
• Proactively identify and mitigate risks, issues, and concerns across programs.
• Grow the business acumen of staff supporting specific business areas and allocate resources effectively.
• Foster a performance enhancement culture through coaching, mentoring, and developing employees.

Work Experience:
Necessary Work Experience includes:

• Significant relevant experience.

Preferred Work Experience includes:

• Experience managing large teams.
• In-depth experience in business analysis, project management, or business testing.
• Experience in managing project management office functions is desirable.
• Experience in managing, prioritising, and scheduling large complex programs and portfolios.
• Extensive experience in successful implementation of large-scale business transformation programs and projects.
• Significant progressive experience in program management, business analytics, business transformation, and change leadership.
• Experience leading best practice improvements.
• Experience in demand management processes, planning, and allocating resources.
• Experience leading large teams and growing professional project management resources.

Qualifications:
Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.

Preferred Qualifications include:

• Postgraduate Degree.

Global Disclaimer:
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.
US Only Disclaimer:
To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.
US Only - Travel Frequency:
Frequent (approximately 10+ trips annually)
US Only - Physical Demands:
General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.
Skills: Business Transformation, Client Counseling, Coaching for success, Critical Thinking, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Performance Management (PM), Risk Management, Sound Judgment, Stakeholder Management, Strategic Planning, Succession Planning, Waterfall Model
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Skills Required