Job Description

About PNE:

Part of the CloserStill Media Group, PNE is one of the UK's leading corporate-hosted events businesses, specialising in curated conference-led networking events. Our focus is connecting forward-thinking senior leaders with innovative solution providers across Education, Healthcare and the Public Sector. While rooted in the UK, our influence spreads globally following our international debut in 2023.

About the role:

Our mission is to drive meaningful change, drive innovation, and elevate industries through world-class events. As Head of Operations, you play a critical role in ensuring our events set the benchmark for excellence. By leading our small but growing operations team, managing logistics, and driving supplier and venue relationships, you guarantee seamless event delivery that meets the highest industry standards. Your focus on efficiency, and quality will directly impact our reputation and attendee experience.


With a strategic approach to operational management, this role will optimise processes, uphold compliance, and ensure internal stakeholders are aligned on key performance goals. Your leadership will be pivotal in delivering our world-class events that not only run flawlessly but also create lasting value and impact for the sectors we serve.

What can you expect from the day to day?

Personally deliver a small number of events throughout the year Ensure high quality events within agreed budget and deadlines Project planning and scheduling Define and implement SLAs for both internal and external stakeholders Manage venue contracts, negotiations, and relationships Maintain high operational standards and quality control Track, analyse, and report on key performance metrics Collaborate with internal teams to align on event objectives Solve operational challenges efficiently and proactively Drive cost efficiency while maintaining exceptional delivery Oversee employee training related to onsite delivery Ensure compliance with onsite health and safety regulation

Success factors:

Ability to lead and develop high-performing teams A flexible can-do attitude in order to support the continued growth of PNE as a business Expertise in managing complex event logistics Strong negotiation and relationship management Deep understanding of onsite regulations and risk management Ability to streamline processes, optimise resources, and deliver high standards Skilled in aligning internal teams and reporting on key performance metrics Quick, effective resolution of challenges under pressure Experience overseeing budgets, contracts, and cost control Commitment to precision, execution, and compliance throughout the department Ability to perform in a fast-paced, high-pressure environment

Partnership Network Events embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.


We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.