Job Description

Together, we're working to welcome millions more passengers, while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. At Heathrow, you can be part of this - providing solutions that make every journey better for millions each year. That means ensuring we meet the changing needs of the passengers, colleagues and partners who use our airport to work, travel, trade, shop, eat, explore and connect. Our Solutions team covers project management, process improvement, business change, technology, cyber defence, masterplanning, infrastructure and procurement. It brings together people with the skills to deliver prestigious and often large-scale projects, from transforming terminals to making big reductions in our carbon emissions.


Every day will test your skills and give you the opportunity to make your mark. You might be working with the technology and data that power our city within a city, driving vital commercial agreements with everyone from retailers to airlines, or improving the unique infrastructure that includes everything from 200 buildings to 250 HV substations. It's a collaborative environment, where you can rely on the support of the experts around you as you take on projects you'll both take pride in and feel passionate about.



Working in close collaboration with Finance, Strategy, business stakeholders, and senior leadership, the HPMO plays a critical role in aligning and integrating Heathrow's Change Portfolio across programmes and functions. As an HPMO Analyst, you will support the HPMO Managers in establishing and embedding robust portfolio processes, principles, and best practices that drive the effective delivery of outcomes and benefits in line with Heathrow's overarching vision and strategy.



Support the successful implementation of the HPMO purpose, scope, services, and deliverables Senior level stakeholder engagement and management throughout the organisation Own and manage risks, issues, & dependencies, ensuring the appropriate processes and procedures are adhered to Work with the HPMO Managers to drive forward development of the key business priorities, including identifying process efficiencies and improvements Performance assurance and reporting including the design and implementation of insightful, automated reports and dashboards Performance and delivery of reporting triage and data analysis highlighting key cross functional issues and/or opportunities making recommendations for consideration Support in shaping and structuring HPMO initiatives where require Work with the Head of HPMO to champion the delivery and adoption of benefits and reporting best practice, including undertaking independent assurance where required

Excellent analytical, reporting and process-orientated skills, with a strategic mindset and approach to problem solving and critical thinking Adaptable and flexible style demonstrating an ability to move from detail to strategic level of information Proven ability to work collaboratively with other teams and external stakeholders to achieve a common result Effective meeting facilitation skills Ability to take ownership and drive forward improvements Excellent communication skills Strong stakeholder management skills, with the ability to manage ambiguity, as well as influencing skills

Ideally, you'll have:

Relevant experience or qualifications in project/programme/portfolio management Experience in strategic risk and issue identification, assessment, and management Digitally savvy with SharePoint, O365, Microsoft Power platforms and MS office apps (Excel and PowerPoint) expertise

There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.


Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.


It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.


Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.