Job Description

Wheatley Homes South

Job title:

Heating Administrator

Salary:

SCP 23-26 (31,270 - 34,316) per annum

Contract: Fixed Term until May 2026

Work pattern: 35-hour week over Monday- Friday

Location:

Agile Home-Based worker. Will occasionally be required to work from Brasswell Office, Annan Road, Dumfries.


Do you want to work with a values-driven organisation that makes a difference to people's lives? Come and join Wheatley Homes South as a Heating Administrator

About the role

Wheatley Homes South, part of Wheatley Group, provides affordable housing and outstanding services for people in its communities across Dumfries and Galloway.


Our Heating Team delivers a compliance service as well as repairs maintenance for Wheatley's customers in the South of Scotland.


We are looking for people who take pride in their work, deliver excellent customer service, and help us achieve our targets for response times, re-letting times whilst getting repairs right first time.


The position of the Heating Administrator is an important role within the Heating team and is responsible for the administration of Wheatley Home South Compliances, whilst supporting the planning of servicing.

Who are we looking for?

The ideal candidate will:



Be committed to providing excellent Customer Service Have the ability to work to tight deadlines Have excellent communication and interpersonal skills Be self-aware and self-motivated to realise your full potential Demonstrate excellent time management skills Be computer literate Have excellent attention to detail and organisational skills Take responsibility for own learning and continuous improvement Represent Wheatley Group in a positive and effective manner Take responsibility for managing excellent performance results Build appropriate and effective networks, locally and Group-wide for the benefit of our communities Maintain perspective and sense of balance in pressurised situations Work under pressure and prioritise to meet targets Listen and understand other people's views and needs

The benefits we offer

As part of Wheatley Group, we offer a sector-leading benefits package.


The successful candidate will receive:

a rewarding career with a competitive salary; access to a contributory pension scheme; excellent leave entitlements; enhanced maternity, paternity, adoption and shared parental leave; contributions towards dental, optical, driving lessons and more; access to staff inclusion networks promoting an inclusive workplace; and 24/7 access to our employee assistance programme.

Committed to inclusion

At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.


We actively celebrate our individual differences and recognise the collective strength this brings our organisation. It's important our teams represent the communities we serve, and we welcome applications from any under-represented groups.

Closing date:

15 September 2025 at 5pm


For a chat about the role, please contact the Heating Co-ordinator Candice Nel on 07867 291266 or candice.nel@wheatley-group.com .


We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact Rachel Muir on 07867291367 or rachel.muir@wheatley-group.com.