Job Description

The Corstorphine Hotels Group is looking for Hospitality Officers members to join our team. The Corstorphine Hotels Group is an established family run business comprising of three properties in Edinburgh. The Corstorphine Lodge Hotel, located in Corstorphine, the Cumberland Hotel located in Haymarket and the Edinburgh City Suites located in the West End.

We are currently seeking someone to join our team at either the Corstorphine Lodge Hotel or Cumberland Hotel. The ideal candidate will possess good customer service skills, be able to multi-task and work well under pressure. Previous hospitality and/or customer experience is required, training will be provided and will be ongoing over the course of your employment.

Duties may include but are not limited to;

Checking in/out guests Dealing with customer queries, booking taxis and tours Answering phone calls and emails Processing bookings and payments Bartending General and equipment cleaning duties Assisting with laundry duties
Working hours differ from day to day depending on the needs of the business, covering a 24 hour period and 5 days per week. Note days are varied based on hotel needs, weekdays and weekends included. Shifts are likely to have the following start and finish times; 14-22 or 15-23.

Job Types: Full-time, Part-time, Permanent

Pay: 10.00-12.25 per hour

Expected hours: 14 - 35 per week

Benefits:

Company events Discounted or free food On-site parking
Experience:

Customer service: 1 year (preferred) Bartending: 1 year (preferred)
Work Location: In person

Application deadline: 04/08/2025
Expected start date: 04/08/2025