Job Description

Job Ref:

INT23382

Branch:

Mercure Newport

Location:

Mercure Newport, Newport

Salary/Benefits:

12.43 per hour

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

01/07/2025

Closing date:

14/08/2025

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We're passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our "people first" approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include


Industry leading training and leadership development opportunities Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. 24/7 access to our employee assistance programme

DELETE WHERE APPROPRIATE


Flexible working opportunities*
Minimum of 30 days holiday*
Staff meals on duty*
Starting salary above national minimum wage*
Career and lifestyle breaks - Allowing you to take time off for key life events.*
Staff parking*

A day in the life of...

As Hotel Sales Coordinator your role will be to carry out projects and generate leads resulting in revenue growth within the business and support the delivery of the commercial strategy. Identifying any new leads and contacts, working with the front of house teams in driving engagement. You will conduct sales lead calls to potential new accounts and clients and ensuring all sales databases are kept accurate and up to date. Performing general office duties and administrative tasks where needed which include weekly and monthly reports. Supporting the hotel reservations team when required ensuring reservation standards are met.Handling individual and group reservation enquiries via email, telephone or third party platforms. This role will be split between sales and reservations.

What do we need from you?

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards



Experience in hotel sales, reservations or administrative role ( hospitality experience required)



Strong attention to detail, organisation and time management



Proficiency with hotel PMS/reservation systems (eg.Opera Cloud)



Driving licence and access to own vehicle is essential

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone 'A Place to Grow'

So, click apply today, we'd love to welcome you to our inclusive team shaping the future of hospitality.