Job Description

Overview

We are seeking a dedicated and knowledgeable Housing Disrepair Fee Earner to join our team. This role is pivotal in assisting clients with claims related to housing disrepair issues, ensuring they receive the support and compensation they deserve. The ideal candidate will possess strong communication skills, a keen eye for detail, and a solid understanding of housing law and tenant rights.

Responsibilities

Manage a caseload of housing disrepair claims from initial client contact through to resolution. Conduct thorough assessments of disrepair issues, gathering evidence and documentation to support claims. Liaise with clients, landlords, and other stakeholders to facilitate the smooth progression of cases. Prepare and submit legal documents and correspondence in accordance with relevant regulations. Maintain accurate records of all communications and case developments within the case management system. Provide clients with clear guidance on their rights and the claims process, ensuring they are informed at every stage. Stay updated on changes in housing legislation and best practices to ensure compliance and effective representation.

Requirements

Previous experience in handling housing disrepair claims or a similar legal background is highly desirable. Strong understanding of housing law, tenant rights, and relevant regulations. Excellent communication skills, both written and verbal, with the ability to explain complex information clearly. Strong organisational skills with the ability to manage multiple cases simultaneously while meeting deadlines. Proficiency in using case management software and Microsoft Office applications. A proactive approach to problem-solving and a commitment to providing excellent client service. A degree in law or a related field would be advantageous but is not essential.
If you are passionate about advocating for tenants' rights and have the skills necessary to excel in this role, we encourage you to apply.

Job Type: Full-time

Additional pay:

Performance bonus
Benefits:

Bereavement leave Company pension Free flu jabs Health & wellbeing programme Life insurance On-site parking Sick pay Work from home
Schedule:

Flexitime Monday to Friday
Work Location: In person