Job Description

Job Title:

HR/Admin Assistant

Location:

Office-Based (Maidstone, Kent)

Reports To:

Managing Director

Employment Type:

Full-Time / Permanent

Job Purpose

To provide efficient and effective support across HR administration, general office administration, and office service-related tasks. The role is ideal for a candidate with foundational HR qualifications (e.g. CPD Level 3) who is eager to develop a career in Human Resources while also contributing to the smooth operation of the office environment.

Key Responsibilities

HR Administration

Maintain and update employee records, both digital and physical. Support the recruitment process by coordinating interviews, preparing documentation, and posting job adverts. Assist with onboarding and induction processes for new hires. Monitor training records and support CPD tracking. Support absence and leave administration including annual leave, sick leave, and other types of leave. Assist with employee relations administration such as disciplinary and grievance documentation. Ensure compliance with HR policies, procedures, and legislative requirements.

General Administration

Answer phones, direct calls, and manage general email inboxes. Order and manage office supplies and stationery. Health & Safety administration and record keeping. Provide administrative support to senior managers and teams as needed. Draft and format letters, memos, minutes, and reports. Maintain office filing systems and manage document archiving.

Office Services and Facilities Support

Coordinate office maintenance and liaise with external service providers. Manage meeting room bookings, setup, and refreshments. Support health and safety compliance activities and recordkeeping. Assist in organising staff events and internal communications. Act as a key point of contact for day-to-day office-related queries.

Person Specification

Qualifications

CPD Level 3 Certificate or Diploma in Human Resources (or equivalent) - required*
Willingness to pursue further CIPD or equivalent qualifications - essential*

Experience

Previous experience in an administrative or HR support role - desirable*
Familiarity with basic employment legislation and HR processes - preferred*

Skills and Competencies

Strong organisational and multitasking skills. High level of attention to detail and accuracy. Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint). Excellent verbal and written communication skills. Discreet and able to handle confidential information with integrity. Proactive, adaptable, and flexible to meet varied business needs.

Opportunities

Support for further HR qualification and professional development. Exposure to a broad range of HR and administrative responsibilities. * Progression opportunities within HR or Office Management pathways.