Job Description

Call-In Homecare is currently seeking a proactive and knowledgeable individual to join our team as the Human Resources Advisor for Scotland, working full time and on a permanent basis.



With a strong presence of 10 offices throughout central Scotland and a dedicated team of approximately 1600 Care Assistants, Call-In Homecare truly values their staff who provide exceptional care to our communities. As the Human Resources Advisor, you will oversee HR operations for three companies: Call-In, Ailsa, and MyLife.



The successful candidate will support Call-In Homecare to shape this vision and more importantly make a real difference to our service users in driving a high standard of care through our staff.

Key Responsibilities:

First point of contact for complex HR queries, including recruitment issues, employee relations and terms and conditions of employment Provide guidance on employee relations issues including disciplinary, grievance, and performance management Advise on HR policies, procedures, and best practices Maintain accurate HR records and produce reports as needed Assist with HR projects and initiatives, including employee engagement and wellbeing, Visa compliance, National Minimum Wage assurance, TUPE processes. Ensure compliance with employment law and company standards Driving staff engagement to expand Company growth and retention levels of our valued staff

In addition to these responsibilities, we are searching for an individual who can optimize our HR processes to enhance efficiency. This will involve working collaboratively with our robust IT systems.



Key to the success of this role is a customer orientated approach to HR service delivery, which shows an awareness of the HR function and Company as a whole.

What We Are Looking For:

We are looking for a warm and friendly HR professional with strong knowledge of UK employment law who is able to emulate authentically our values and behaviours. Ideally, you will have previously worked at a similar level, with preferably experience in the health sector and level 5 CIPD qualified. You will have a personable approach to your work, with the ability to communicate to a variety of key stakeholders. You will be solutions driven, with a professional approach to your work and our staff.

What We Offer:

Competitive salary starting up to 30,000 Access to an Employee Assistance Program Employee discounts to high street shops and local activities Competitive mileage rate Access to Occupational Health support Comprehensive induction Opportunities for ongoing learning and development Personal pension scheme Refer a friend scheme Supportive and inclusive team culture

Additional Requirements:

Willingness to travel across service locations. Flexibility to work hours necessary to meet service needs. Commitment to confidentiality, data protection, and equality policies.

If you are passionate about HR and people, then we look forward to hearing from you!