Job Description

Company Overview:

With an uncompromising commitment both to British manufacturing and to our customers worldwide, Soane's mission is to design and make enduring and life-enhancing furniture, lighting, fabrics, and wallpapers. By working with a network of the finest craftspeople in Britain, we preserve traditional skills and nurture them for future generations.

As well as working with independent craft workshops across Britain, we have developed our own substantial in-house manufacturing operations in Leicester and the South of England. We have thriving showrooms in London and New York where our passionate and committed team champions exceptional British craftsmanship.

For more information, please visit www.soane.com and join our social media platforms Pinterest and Instagram.

Purpose of the Position:

This role will suit someone who thrives on being a trusted and steady presence in a growing business priding themselves on being reliable, discreet, detail-minded and confident in supporting colleagues across all levels.

The HR & Operations Coordinator is responsible for supporting the full employee lifecycle and ensuring the smooth running of HR and office operations. This role underpins Soane's growing team by providing high-quality support at every stage of the employee journey, ensuring both prospective candidates and existing employees enjoy a seamless and positive experience.

Working closely with the HR and Operations teams, this role balances day-to-day administration with proactive support in recruitment, onboarding, employee engagement, and office management. The HR & Operations Coordinator will play a pivotal role in maintaining an efficient, supportive, and welcoming environment that enables people to do their best work.

Duties and Responsibilities:

HR:

Manage Breathe HRIS system, ensuring accurate employee records, data management, and reporting

Assist in the recruitment process, including job postings, candidate screening, first-line candidate communication, interview coordination and ATS system management

Prepare employee contracts, conduct references checks

Manage new starter documentation and liaise with IT to ensure timely setup of equipment and access

Facilitate the onboarding process to ensure new hires have seamless experience

Assist in managing benefits programs, including enrollment and ongoing support

Support performance management processes, including Culture Amp 1-2-1, Goals setting and performance reviews

Coordinate exit interviews and ensure the smooth offboarding of departing employees. Manage the return of company property and ensure all administrative tasks are completed

Provide general HR administrative support, including with HR projects, HR policies implementation and initiatives as required

Work with HR Manager to enhance employee engagement, retention and workplace culture in line with Soane Mission, Vision and Values

Office and Operations

Support IT procurement and purchasing of office equipment as required

Manage team's hardware and software requests

Approve related invoices and queries where required

Provide ad hoc support with various facilities and office management tasks to ensure the smooth running of day-to-day operations.

Work closely with Facilities Coordinator on larger ad-hoc projects as they present themselves, such as refurbishments, team moves, H&S matters

Provide ad-hoc admin support to the CFO, including but not limited to: arranging travel, setting up meetings and coordinating other ad-hoc projects.

Qualifications for the Position:

3+ years of experience in HR administration or operations, preferably within a fast-paced environment

Strong organisational skills with the ability to manage multiple tasks simultaneously

Experience with HRIS systems and Microsoft Suite

Excellent communication skills, both written and verbal

Ability to handle sensitive information with discretion

A calm and reliable presence, with the maturity to handle confidential matters and support colleagues with tact and discretion

Comfortable working both independently and collaboratively in a small team environment

If you are passionate about enhancing the employee experience within a company that values craftsmanship, we invite you to apply today!

Job Types: Full-time, Permanent

Benefits:

Additional leave Bereavement leave Company car Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme Life insurance Paid volunteer time Private medical insurance Referral programme Sabbatical Sick pay
Ability to commute/relocate:

London SW1W 8LP: reliably commute or plan to relocate before starting work (required)
Application question(s):

What are your salary requirements?
Education:

Bachelor's (required)
Experience:

HR Coordinator : 3 years (required) HRIS systems and Microsoft Suite: 3 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person