Job Description

Join the team behind Kynren, one of the UK's most spectacular visitor attractions. We're looking for a

hands-on and practical Human Resourced Coordinator

who is eager to evolve alongside our organisation -- including through the 2026 launch of Kynren - The Storied Lands, a new daytime theme park of live-action shows and immersive experiences alongside the award-winning Kynren - An Epic Tale of England night show.

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Job Purpose:

You will help deliver an effective Human Resources service across the full 11Arches site. Ensuring the smooth operation of processes and compliance with employment legislation and company procedures to contribute to a positive employee experience.

Perform administrative duties, including assisting with information giving, record keeping and collation, across the employee lifecycle, support the production and review of HR policies and procedures. During the Summer season you will aid the onboarding of a large number of seasonal employees, ensuring legal compliance and organisational level processes are performed to a Kynren standard of excellence.

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Key Outputs and Accountabilities:

Human Resources

First point of contact for Managers and employee queries regarding HR policies, benefits, and procedures.

Maintain accurate Human Resource records for all employees in HRIS and personnel files, ensuring a high standard of record always keeping. Ensuring data integrity and confidentiality in compliance with GDPR and company policies.

Monitor the frequency of record collation and ensure new/ updated documents are provided within specified time frames.

To liaise with employees, contractors and volunteers to promote the "Kynren spirit".

Aid in the recruitment and onboarding of new employees using various digital platforms. Preparing offer letter, employment contract and onboarding documentation and where needed delivering the Company induction program.

Aid in the development of Kynren team members, coordinating the delivery of one to one annual review, probation period reviews and training requirements and records.

Track leave, sickness, and other absences ensuring the Company meets all its legal obligations and provide information to managers as needed.

Support people management processes by preparing documentation, scheduling meetings and note taking as required.

Maintain confidentiality and professionalism in handling sensitive matters.

Support payroll by providing relevant employee data (e.g. leave, changes).

Engage in the maintenance of volunteer training records and liaise with the Casting and Health and Safety teams as to the safety of all participants.

Manage company-wide communications with team members and ensure contact lists are updated when a new employee is onboarded.

Generate HR reports and metrics (e.g. turnover, absence rates. headcount).

Oversee the Health and Safety compliance training matrix to ensure all required health and safety documentation is up to date.

Oversee the onboarding of contractors ensuring they have all the required documentation and insurance for legal compliance.

Engage in personal development and upskilling processes throughout your employment.

Aid in the creation and adaptation of company handbooks in line with our evolving organisation and contribute ideas to enhance HR service delivery.

Other Duties

To undertake any other duties which may reasonably be required.

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Person Specification

Essential

Strong organisational and multitasking abilities.

Excellent written and verbal communication skills.

High attention to detail and accuracy.

Ability to handle confidential information with discretion.

Proficiency in MS Office and HR systems.

Knowledge of UK employment law and HR best practices.

Problem-solving and proactive approach to tasks.

Desirable

Human Resources Level 3 Qualification, or equivalent

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Please note that this job description and person specification is not intended to be prescriptive or exhaustive; it is a framework to outline the main areas of responsibility. Other duties may need to be allocated from time to time to ensure an efficient service during the 11Arches events season.

The nature of 11Arches means there is significant out of hours working and a flexible approach to working hours is required.

We will strictly not be accepting application via agency for this post. Direct applicants for the role can forward any queries to recruitment@kynren.com, applications via Indeed only.

Job Types: Full-time, Permanent

Pay: 24,500.00-28,000.00 per year

Benefits:

Company events Company pension Enhanced maternity leave Enhanced paternity leave Free parking Life insurance Private medical insurance Sick pay
Work Location: In person