Job Description

About the job

At Punch we're aiming to be the 5pub company.

Role Purpose

Working within the Punch People team, this role is primarily operational and would suit someone who enjoys supporting others, building relationships across the business, and has a proactive, can-do attitude. You'll provide essential HR administrative and coordination support across various initiatives, helping the wider People team deliver a seamless and engaging employee experience.

Accountabilities

Generalist HR Support

Provide day-to-day HR administrative support, acting as a first point of contact for routine people-related queries.

Recruitment & Onboarding

Coordinate end to end recruitment activities and ensure a 5selection experience for applicants across all levels
Employee Relations Support

Support documentation and scheduling for ER processes such as investigations, disciplinary and grievance meetings.

Engagement & Culture

Help deliver employee engagement surveys and support teams in interpreting feedback.

HR Projects & Initiatives

Assist with HR projects and contribute ideas to improve processes and systems.

Organisational Support

Provide administrative support in reviewing team structures and roles.

Policy & Compliance

Help maintain and update HR policies and ensure consistent application across the business.

Learning & Development

Support central L&D activities, coordinate training sessions, and assist with apprenticeship programmes.

HR Systems & Reporting

Maintain HR systems and prepare regular and ad-hoc reports.

Reward & Benefits

Assist with the administration of employee benefits and support annual pay review processes.

Technical Skills

Previous experience in an HR support or administrative role, ideally within hospitality or retail

Strong communication and interpersonal skills with a people-first approach

Good understanding of HR processes and employment legislation

Organised, detail-oriented, and able to manage multiple tasks

Comfortable using HR systems and handling confidential information

CIPD Level 3 or working towards desirable but not essential

What We Offer:

6 Month contract Competitive salary Company pension 25 Annual holiday days (Pro-rated) Option to buy and sell holidays
Job Types: Full-time, Fixed term contract
Contract length: 6 months

Pay: From 27,000.00 per year

Benefits:

Canteen Casual dress Discounted or free food On-site parking
Work Location: In person