Job Description

Role Purpose

Working within the Punch People team, this role is primarily operational and would suit someone who enjoys supporting others, building relationships across the business, and has a proactive, can-do attitude. You'll provide essential HR administrative and coordination support across various initiatives, helping the wider People team deliver a seamless and engaging employee experience.

Accountabilities

Generalist HR Support
Provide day-to-day HR administrative support, acting as a first point of contact for routine people-related queries.
Recruitment & Onboarding
Coordinate end to end recruitment activities and ensure a 5selection experience for applicants across all levels Employee Relations Support
Support documentation and scheduling for ER processes such as investigations, disciplinary and grievance meetings.

Engagement & Culture
Help deliver employee engagement surveys and support teams in interpreting feedback.

HR Projects & Initiatives
Assist with HR projects and contribute ideas to improve processes and systems.

Organisational Support
Provide administrative support in reviewing team structures and roles.

Policy & Compliance
Help maintain and update HR policies and ensure consistent application across the business.

Learning & Development
Support central L&D activities, coordinate training sessions, and assist with apprenticeship programmes.

HR Systems & Reporting
Maintain HR systems and prepare regular and ad-hoc reports.

Reward & Benefits
Assist with the administration of employee benefits and support annual pay review processes.

Technical Skills

Previous experience in an HR support or administrative role, ideally within hospitality or retail
Strong communication and interpersonal skills with a people-first approach
Good understanding of HR processes and employment legislation
Organised, detail-oriented, and able to manage multiple tasks
Comfortable using HR systems and handling confidential information
CIPD Level 3 or working towards desirable but not essential

Job Types: Full-time, Permanent, Fixed term contract
Contract length: 6 months

Pay: From 27,000.00 per year

Benefits:

Canteen Casual dress Company events Company pension Discounted or free food Employee discount Free parking On-site parking Sick pay
Work Location: In person