Job Description

Role: HR Coordinator

Department: HR

Location: Chorley

Reporting to: Head of HR

Hours of work: 37 hours - Monday - Friday - Hybrid - 2/3 days p/week in the office

Contract type: 6 month Fixed Term Contract

Purpose:

Reporting to the Head of HR, the primary focus of this role is to deliver operational HR support, ensuring accurate and timely administration across the employee lifecycle, including contract changes, absence management, and HR record-keeping. In addition to these core operational duties, the role provides first-line HR guidance and support to managers and colleagues on matters such as absence management, fit notes, and basic employee relations issues. The role supports the wider HR function by ensuring HR processes, systems, and data are maintained to a high standard in line with company policy and employment legislation.

Main Duties & Responsibilities:

HR Administration & Operations

Maintain HR databases and systems with accurate and up-to-date colleague information. Ensure compliance with data protection regulations (e.g., GDPR) in handling employee information.

Effectively manage the HR mailbox, ensuring all queries are responded to within agreed service levels, resolving where possible or referring to the appropriate HR colleague.

Process employment contract changes, variations, and amendments accurately and in a timely manner. Ensure a high level of accuracy in all HR transactions that impact payroll to avoid underpayments or overpayments.
HR Advisory & Employee Relations

Provide first-line HR advice and guidance to managers and colleagues on a range of HR matters including absence management, performance, disciplinary and grievance procedures, and company policies.
Actively monitor absence cases, including tracking trigger points, chasing managers and colleagues to ensure return-to-work meetings are completed, and following up on agreed actions.

Chase, record, and maintain fit notes, ensuring they are received on time, accurately logged on HR systems, and shared with payroll where required.

Make and manage Occupational Health referrals, including gathering management information, drafting referral letters, liaising with Occupational Health providers, and ensuring reports are received, logged, and actioned appropriately.

Support managers with employee relations cases, including attending meetings, taking notes, preparing documentation, and advising on appropriate next steps in line with policy and employment law. Escalate complex cases to HR Business Partners, where appropriate. Support investigations and case management, ensuring accurate records and timely follow-up.
Rewards, Benefits & Payroll Support

Prepare HR data for payroll, including changes to contracts, absences, maternity/paternity leave, and salary adjustments. Administer long service and recognition awards. Assist with benefits enrolment, changes, and colleague enquiries.
HR Data, Reporting & Projects

Support the production of HR data, reports, and management information (MI). Contribute to wider HR projects, including TUPE, system implementations, and HR strategy initiatives as required. Identify opportunities to improve HR processes and service delivery.

Knowledge, Skills, Qualifications and Experience:

Proven experience in a generalist HR role, ideally within a Shared Services or HR Advisor environment

Experience of absence management processes, including return to work procedures, fit notes, trigger management, and Occupational Health referrals

Experience supporting employee relations cases, including absence reviews, disciplinary and grievance processes

Working knowledge of UK employment law and its practical application

Experience working in a fast-paced, customer-focused HR function

Strong IT skills, including HR and payroll systems/databases and Microsoft Word and Excel

Excellent written and verbal communication skills, with the ability to advise clearly and confidently

Strong organisational skills with the ability to work on own initiative, prioritise workload and manage multiple cases concurrently

High level of attention to detail and accuracy, particularly where work impacts payroll and legal compliance

Ability to build effective working relationships with managers and colleagues.

Sound judgement and the ability to handle sensitive and confidential matters with tact and professionalism

Problem-solving mindset with the confidence to challenge appropriately and escalate when required

CIPD Qualification desirable but not essential

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

Competitive Salary

Pension scheme with up to 6% employer matched contributions

Life assurance

25 days holiday + 8 statutory bank holidays

Holiday buy-back scheme (5 additional days available)

Salary sacrifice car scheme - A cost-effective way to purchase a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).

Established hybrid working structure

Enhanced maternity and paternity leave

Employee Assistance Programme supporting wellness with immediate access for you and your family to:

1. Virtual GP consultations and second opinions

2. Mental health support and counselling

3. Online physiotherapy

4. Access to CONNECTPlus long-term health condition support

5. Wellbeing and healthy living support

Cycle to work scheme

Professional Membership and Study Sponsorship

Quarterly employee recognition awards

Employee referral scheme with financial reward

Benefits hub with employee retail discounts

Discounted eye test vouchers

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

Security Clearance Requirement

Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer.

Job Types: Full-time, Temporary
Contract length: 6 months

Benefits:

Additional leave Bereavement leave Canteen Casual dress Company pension Cycle to work scheme Discounted or free food Employee discount Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Referral programme Sick pay Store discount Work from home
Work Location: Hybrid remote in Chorley PR6 7AJ