Job Description

The CWC Group are searching for a HR/Recruitment assistant to provide administrative support to our Human Resources department.


Reporting to the HR Manager, the HR/Recruitment assistant will help with payroll, recruiting, scheduling, and training tasks. The assistant will also act as the primary liaison between the department and other employees. Our employees are the foundation of our company, and we are committed to creating an environment where everyone can thrive. Our HR/Recruitment assistant will be a key part of ensuring employee success and growth.


As our new HR/Recruitment assistant, you will provide administrative support in all areas of the HR function. In your role, you will manage end to end recruitment activities across the group. Provide administrative support in all areas across the full "employee life cycle" including but not limited to absence management, recruitment & selection, learning and development, compensation & benefits and employee relations. You will support managers with 'Time and Attendance System' including processing annual leave, processing new starts, leavers, and agency/flexi workers. You will assist payroll in responding to payroll queries in a timely & accurate manner. Support with creating contracts of employment, offer letters and relevant new starter documentation for all new employees and updating existing contracts as required. You will maintain current, accurate and confidential personnel records for all employees, observing data protection requirements, maintain up-to-date knowledge of relevant employment legislation and provide assistance to employees in relation to HR enquiries.


Oversee New Hire Process


From placing job ads to setting up interviews, a huge part of this role is to support hiring managers and help new employees integrate into the company. You will follow up with applicant references, send offer letters, explain company policies and benefits, review job duties and maintain files regarding all new hires for the business.


Support HR Functions


In addition to new hire duties, you will also be responsible for assisting with other human resources operations. This will include ensuring payroll accuracy, addressing employee issues or problems, maintaining employee relations, keeping employee records and making sure the company is compliant with existing employment laws and regulations.


Objectives of this role


Provide administrative support to our entire HR department
Serve as a reliable source of information for employees, promptly answering questions regarding payroll and benefits
Ensure that all employees feel safe and cared for at our company by addressing complaints promptly and professionally
Promote the recruitment and hire of strong candidates who will positively impact our company
Act as a liaison between the HR department and other employees


Responsibilities


Assist with recruiting tasks such as reviewing resumes, scheduling interviews, and following up with candidates
Schedule and coordinate the onboarding of new hires
Compile and process employee documentation and records, and keep the employee database up to date
Assist the HR manager with formulating policies, procedures, and changes, as well as communicating all updates to employees
Responding to employee questions and escalations in a timely and professional manner
Track employee attendance, PTO, and leaves, and assist with payroll processing and HR documentation


This job description is non exhaustive and maybe subject to review.


Skills and qualifications


Excellent communication skills, both written and verbal
Strong attention to detail
Proficiency in administrative duties such as communications, data entry, and record keeping
Enthusiasm for working within a team environment
Tact and professionalism when it comes to handling confidential information and addressing employee concerns
Proficiency with technology, and the ability to pick up new software easily


Essential Criteria


Familiarity with HR/Payroll/ATS software
Previous experience in a HR/Recruitment role
Understanding of HR/Recruitment best practices
Ability to priority key tasks when needed
Driving licence/ability to travel
Desire to grow within the company


Desirable Criteria


CIPD Level 3 qualification


EQUAL OPPORTUNITIES


CWC Group is committed to being an Equal Opportunities Employer and welcomes applications from people irrespective of age, gender, race, disability, ethnic origin, sexual orientation, political opinion, marital status, disability and religious belief.