Job Description

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About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of 2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.



Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -

Trust, Respect, Unity, and Empowerment.

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About The Role:

Working Pattern:

Monday to Friday

Key Responsibilities:

Validate Right to Work documentation for all new starters in line with UK Home Office requirements. Support the onboarding process, ensuring all documentation and systems are accurately updated. Triage and respond to HR queries via Zendesk ticketing system and phone calls. Escalate complex queries to relevant HR colleagues while maintaining ownership of resolution tracking.
Prepare and issue employment references and confirmation of employment letters.
Process contract variations and changes to personal details. Coordinate leaver correspondence and ensure accurate offboarding documentation. Administer maternity, paternity, and other family leave processes. Track and update absence records and probationary reviews.

Essential Hiring Criteria:

Previous experience in an HR administrative or support role. Some understanding of UK Right to Work legislation. Excellent communication and interpersonal skills. Experience using Zendesk or similar helpdesk platforms desirable. High attention to detail and ability to manage confidential information. Proficient in Microsoft Office Suite and HRIS systems.
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How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.



We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.