Job Description

29,410 per annum (pro rata for part-time) + excellent benefits

37.5 hours per week Monday to Friday

Part-time considered and hybrid working available

Closing date:

22nd August 2025

Interview Date:

1st September 2025



Click here to view the job profile and person specification



At Milestones Trust, we believe in the power of people - those we support and those we work alongside. Our values guide everything we do:

We start with the individual - We bring people close - We take our creativity to work with us - We are courageous in our approach



Are you someone who enjoys working collaboratively to make HR systems run smoothly and efficiently?



We are looking for a detail-oriented and team-focused HR Systems Coordinator to support the ongoing development and day-to-day operation of our HRIS platform. Based in Staple Hill in Bristol, you'll work closely with colleagues across HR and IT to ensure our systems are accurate, user-friendly, and continuously improving. If you enjoy problem-solving, sharing ideas, and being part of a supportive team that values innovation and people, we'd love to hear from you.



We are here to create real, lasting, positive change - Whether it's the smallest of steps or the greatest of strides. That momentum is built on a culture where we never settle for the status quo, and where every improvement - big or small - helps transform lives.

Our way of working is grounded in three key behaviours:

Autonomy - empowering individuals to take ownership and make decisions

Alignment - working together with shared purpose and direction

Adherence - staying committed to doing things the right way, every time



Key Responsibilities

As HR Systems Coordinator, you will:

Coordinate the day-to-day operation and development of the HR system, ensuring data accuracy, system integrity and compliance. Act as a collaborative link between HR, IT, and systems users - supporting communication, alignment, and shared understanding across teams. Maintain up-to-date knowledge of HR policies to support users in applying them accurately through system processes. Support strategic workforce planning by advising on how the HRIS can be leveraged to meet organisational goals and improved data-driven decision making. Administer user access, security roles, and system configuration in line with internal policies and data protection regulations. Support the delivery of HR system projects, including new module implementations, integrations, and enhancements - ensuring alignment with organisational needs. Conduct regular data audits and cleansing activities to maintain high standards of data quality and consistency. Produce accurate and insightful reports, dashboards and analytics to support HR operations, compliance, and strategic initiatives. Provide first line technical support for system users, resolving queries and escalating issues where necessary. Design and deliver engaging training sessions and user guides that empower colleagues to use the system confidently and effectively. Identify and implement opportunities to streamline digital workflows and improve administrative processes. Maintain audit trails and support internal and external audits with relevant system data and documentation.

What we're looking for

We're looking for someone who is organised, collaborative, and confident working with systems and data. You don't need to know everything on day one - but if you're curious, proactive, and ready to learn, you'll fit right in.

You'll need to have:

A degree or equivalent relevant experience Strong IT skills, especially in Microsoft Work, Excel, and PowerPoint Experience working with databases - comfortable entering, checking and interpreting data A logical approach to problem solving and troubleshooting The ability to produce accurate reports, documents, and meeting notes Great time management skills and the ability to juggle competing priorities Confidence working independently and making decisions when needed Experience supporting non-technical users of systems Excellent communication skills, both written and verbal An understanding of confidentiality and data protections Experience in an administrative or customer facing role A flexible, positive attitude and willingness to adapt to change A full driving licence and access to a vehicle

It would be great if you also have

CIPD Level 3 qualification Experience working with a HRIS or electronic rostering system Experience supporting system users on delivering training Familiarity with HR policies and processes

Why join us?

At milestones Trust, we offer more than just a role - we offer a place where you can thrive, grow and make a real difference. As part of our team, you'll benefit from:

Hybrid working to support your work-life balance A supportive, inclusive culture grounded in our values and behaviour norms 30 days annual leave entitlement (including all recognised public holidays) Company pension scheme, to help grow your retirement pot Learning and development opportunities to help you to build your career, including a comprehensive induction programme, and the opportunity to undertake further qualifications Health Cash Plan on completion of probation giving you access to a minimum of 695 cash back for health treatments e.g. dental, therapies, optical, maternity/paternity, NHS prescriptions etc. Occupational Maternity/Paternity pay Get paid when you want - access your money as you earn it and request your earnings before payday using Dayforce Wallet An employee referral scheme that allows you to earn money for referring friends and family

For an informal chart about the role, please contact Jade Ricketts-Smith, Head of HRIS and Workforce Analytics, on 0117 9709312.



Please refer to our Refer a Friend policy for full details of eligibility and terms.

Milestones Trust is committed to the safeguarding and welfare of all the individuals that it supports, it expects the same commitment from all employees. If successful at interview an enhanced DBS check will take place. (Formerly CRB) A criminal record is not necessarily a barrier to recruitment. Committed to Equality and Diversity for all. Registered Charity No. 294377.