Job Description

Job Title: Human Resources Advisor/Consultant

Location: Ipswich area / Home working. Needs to be able commute to Ransomes Europark, Ipswich within circa 30 minutes. Will also need to travel to client sites within Suffolk/Norfolk/Essex. Must have dedicated home office space.

Reporting to: Company Directors

Hours: Permanent, Part Time 22.5 hours pw Monday - Wednesday

Salary: 17,500.00 - 19,500.00 for part time working subject to qualifications and experience

Benefits: Health Care cash plan scheme (with Healthshield)

Holiday: 31 inclusive of 8 bank holidays, pro-rata for part time working

Computer/Screens/Printer/Mobile Phone for Company use only provided

Expenses: Vehicle travel paid @ 45p per mile must comply with company policy

Qualifications: CIPD level 5 (minimum) or equivalent

Licence: Full UK driving licence / own transport / able to travel

Job Summary:

The post holder will provide a comprehensive Human Resources advisory and consultancy service to clients from a wide range of industries. The post holder will manage operational Human Resources related issues, including the development and communication of policies and procedures.

Will be required to work as part of a team but with the ability to work on their own initiative to deliver high quality and professional HR service. This will include providing home-based Helpdesk support, following up client enquiries via telephone, email and letter as well as working in the field. This will entail delivering services at the client's own premises as required.

Will work under the direction of the HR Director to develop all service areas of the Company.

Job Responsibilities:

Main Duties and Responsibilities

Provide an efficient advisory and consultancy service to clients on a range of Human Resources issues, procedures and policies consistent with current employment legislation and guidelines. Liaise with team to ensure the continuity provision of a high quality, customer focused service delivery, within the requirements of the terms of business as a minimum. Investigate research and prepare briefing notes or reports on new policies, procedures and working practices to ensure accurate service delivery. Undertake internal reviews and quality assurance checks liaising with the HR Director to ensure the effective meeting of guidelines and standards. Ensure that changes to legislation are understood and disseminated in a timely manner to clients and where necessary to access specialist advisory assistance on complex legal matters. Develop a professional working relationship with clients, their employees and staff or union representatives, ensuring that negotiation, consultation and information requirements are met in line with legislation and good practice. Conduct investigations and carry out Human Resources procedures as required by clients, providing support and guidance on a wide range of Human Resources issues including discipline, grievance and capability, absence management, recruitment & selection, development and training. Produce reports, employee matrix and KPI's as required using a variety of IT packages. Prepare and dispatch Human Resources documentation to clients including Contracts of employment, staff handbooks, letters and minutes of meetings ensuring a clear audit trail is established. Maintain client personnel files ensuring all records are accurate and kept up to date. Undertake special projects under the direction of the HR Director. Actively promote SOS-HR by developing professional client relationships building trust and respect. Work within the confines of the Data Protection Act and General Data Protection Regulations (GDPR) as and when required. To comply with all relevant legislation. Complete Time Recording Sheets and other company procedures as directed. Maintain strict confidentiality at all times, realising the need for discretion when working in a multi client environment.

Confidentiality

The data must be held under the terms of the Data Protection Act (& GDPR) and binding its principals. In the performance of the duties outlined in the , the post-holder will have access to information relating to the business. All such information from any source is to be regarded as strictly confidential.

Health, Safety and Welfare

The post holder will assist in promoting and maintaining their own and others Health, Safety, Welfare and security as defined in the Organisation's Health & Safety Policy and in accordance with The Health and Safety at Work Act to include:

Using personal security systems within the workplace according to practice guidelines. Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Managing risks, reporting and following lone working guidelines.

Personal/Professional Development

The post-holder will participate in any training programme implemented by the Organisation as part of this employment, such training may include:

Participation in an individual performance review, including taking responsibility for maintaining a record of own CPD and professional development.

Quality Management

The post-holder will strive to maintain quality within the organisation, and will:

Alert other team members of issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve or enhance the team's performance Effectively manage own time, workload, and resources.

Communication

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members Recognise people's needs for alternative methods of communication and respond accordingly Excellent interpersonal and organisational skills Logical problem-solving techniques Excellent verbal, written and communication skills Good mediation and negotiation skills

Other Duties

To fully comply with SOS-HR Ltd policies and procedures and assist with the accreditation of any external Quality Assurance systems as required. Establish and maintain high standards of customer service and assist with the continued improvement of activities, participating in review and self-assessment and sharing good practice. Carry out other duties assigned from time to time by the HR Director which are broadly consistent with the general functions and remuneration of the post. Undertake continuous professional development activities. Adhere to the Company's financial regulations as defined / agreed by the Finance Director. To participate in Staff Appraisal and undertake any training as required. To promote a positive image of SOS-HR Ltd at all times to clients, prospective clients, business networks, professional associates and the business community as a whole.
This job description sets out the major duties associated with this post. It is assumed that other duties of a similar level/nature will be undertaken and are not excluded simply because they are not itemised.

Duties of the post could vary from time to time as a result of new legislation, changes in technology or policy. In this event, appropriate training will be provided.

Person Holder Specification

Essential:

CIPD Level 5 qualified or equivalent Full UK Driving licence Proven experience as a generalist Human Resources practitioner Strong influencing skills with the proven ability to influence managers in people related matters Experience of working on own initiative within a changing and high pressured environment Ability to work alone on a broad variety of projects Ability to establish and maintain strong working relationships Commitment to providing high quality Human Resources services Ability to interpret employment legislation, policies and agreements Excellent communication, influencing and negotiating skills Working knowledge of Microsoft Office and HR packages Problem-solving and business acumen skills Ability to work well with colleagues across the range of HR functions, sharing ideas and building on best practice Strong organisational skills Ability to prioritise own workload Good time management
Job Types: Part-time, Permanent

Pay: 17,500.00-19,500.00 per year

Expected hours: 22.5 per week

Work Location: Hybrid remote in Suffolk, IP3 9FJ

Reference ID: Human Resources Advisor/Consultant