Job Description

- HR Manager / Assistant

We're looking for a passionate and proactive HR professional to take the reins of our day-to-day HR operations. This role blends strategic thinking with hands-on involvement in every area of the employee experience. You'll work closely with our directors and department heads to shape a strong people culture and ensure the smooth running of HR across all departments.

Whether you're an experienced HR Manager or a highly capable HR Assistant or Advisor ready to step up, this is a fantastic opportunity to take full ownership of the HR function and make a real difference.

Key Responsibilities -

Generalist HR Operations

Lead the delivery of a generalist HR service across the business Act as the first point of contact for all HR-related queries Oversee day-to-day HR administration and compliance with GDPR

Employee Lifecycle

Manage end-to-end recruitment, onboarding and induction processes Prepare contracts, job offers, reference checks, DBS processing, and new starter set-up Maintain accurate employee files and records in line with data protection legislation Conduct exit interviews and provide directors with feedback and insights

Employee Relations

Manage employee concerns, investigations, grievances, and disciplinaries Advise managers on employee matters in line with employment law and internal policy Monitor and manage absences, lateness, return-to-work interviews, and TOIL

Performance & Engagement

Implement and manage performance review processes and PIPs Deliver employee engagement surveys and action follow-up plans Develop HR metrics to inform leadership decision-making Coordinate recognition initiatives such as Employee of the Month

Training & Development

Identify training needs and create development plans in collaboration with managers Organise and log training sessions, workshops, and seminars Monitor and report on completion rates and outcomes

Policy & Compliance

Maintain, review and update all company policies and procedures annually Ensure compliance with employment legislation and health & safety regulations Provide managers and staff with guidance on internal policies and legal updates

Health & Safety (in collaboration with operations)

Support the implementation of health & safety policies Coordinate staff training, drills, and H&S compliance documentation

Requirements:

CIPD Level 3 (minimum); Level 5 desirable or in progress Solid understanding of UK employment law and HR best practices Minimum 2 years' experience in a generalist HR role Ability to work independently and manage a diverse workload Strong communication, discretion, and organisation skills Experience using HR systems (e.g. Citation) and reporting tools
Job Type: Full-time

Salary: 28,000-38,000 (dependent on experience)
Schedule: Monday to Friday, 8am-5pm
Location: Unit 4, Terracotta Court Hathernware Industrial Estate, Normanton On Soar, Loughborough, Leicestershire, United Kingdom, LE12 5ES

Benefits:

Company events

On-site parking

Scope for flexible working based on business needs

Career development support

Positive team culture and open-door leadership

Bonus Scheme

Working directly with senior leadership and making real impact

Job Types: Full-time, Permanent

Pay: 28,000.00-38,000.00 per year

Additional pay:

Bonus scheme Performance bonus Yearly bonus
Benefits:

Bereavement leave Company events Company pension Free parking Health & wellbeing programme On-site parking Paid volunteer time
Schedule:

Day shift Monday to Friday
Ability to commute/relocate:

Loughborough LE12: reliably commute or plan to relocate before starting work (required)
Work Location: In person