Job Description

Hunters Quay is part of the Cove UK family, a holiday village just 1.5 hours away from Glasgow in the town of Dunoon, with panoramic views of Holy Loch.



We are a passionate, customer-centric business and our goal is to consistently deliver hospitality with excellence, as well as creating a safe, friendly and innovative environment for our guests to enjoy and employees to work in.

Key Responsibilities:

Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness Provide information and make reservations for our various accommodation on resort Greet and welcome guests in a friendly and professional manner Answer phone calls, take messages, and redirect calls as required Provide accurate information to callers and guests regarding our services and products Perform clerical duties such as typing, filing, photocopying, scanning, and data entry Maintain office supplies inventory by checking stock levels and placing orders when needed Assist with scheduling appointments and managing calendars Handle incoming and outgoing mail, including sorting, distributing, and preparing packages for shipment Assist with basic tasks using industry specific software Maintain a clean and organized reception area

Experience/Skills Required:

Previous experience in a guest facing receptionist and administrative role is preferred Proficient computer skills, including knowledge of Microsoft Office Suite (Word, Excel, Outlook), Familiarity with RMS and Elite Dynamics or similar software is a plus, but not essential Excellent phone etiquette and strong verbal communication skills Strong organizational skills with the ability to multitask effectively Attention to detail and accuracy in data entry and record keeping

If you think the perfect candidate is you, then we'd absolutely love to hear from you!

Team benefits:

Career progression Employee assistance programme Team recognition programme 25% off food & drink while on all Cove UK parks Generous team discount on Holidays to Cove UK parks Free use of swimming pools and gyms on all Cove UK parks Long service awards and value recognition Company events and incentives Refer a friend scheme Sales referral scheme Fabulous location

We welcome applications from people of all abilities, including those living with visible and non-visible disabilities. We are committed to creating an inclusive workplace and will work with you to accommodate your needs throughout the recruitment process and on the job.