Job Description

HR Advisor - M&D Care

Join our dynamic People and Culture Department as we embark on an exciting journey of growth and transformation! We are looking for a dedicated HR Advisor to support the day-to-day operations of our fast-paced HR team, playing a key role in delivering an effective and compassionate service.

At M&D Care, we believe in people--both those we support and those who help us make a difference. If you thrive in a collaborative environment, enjoy problem-solving, and can build strong relationships at all levels, we'd love to hear from you!

What We Offer:

A supportive and inclusive workplace culture.

Comprehensive training and career development opportunities.

Exposure to all aspects of human resources, helping you grow and excel in your career.

Hybrid working.

Your Role:

As an HR Advisor, you will be central to helping M&D Care achieve its ambition of becoming the employer of choice in our sector. Providing high-quality HR support and guidance across South and West Wales, you will help embed our values and sustain a compassionate, effective, and professional workforce.

Key Responsibilities

:

Act as the first point of contact for HR advice, particularly in employee relations, retention, and absence management. Support managers in handling disciplinary, grievance, performance, and capability matter, ensuring compliance with current legislation and best practice. Provide real-time guidance at formal meetings such as disciplinary and grievance hearings. Collaborate with the Recruitment and Onboarding Team to deliver an outstanding candidate experience. Maintain accurate HR records while ensuring GDPR and sector-specific compliance. Work closely with the Operations Team and Wellbeing Manager to enhance workforce planning, employee engagement, and retention initiatives. Assist in the development and implementation of HR policies, ensuring they align with employment law and sector requirements. Produce insightful HR reports and analytics for the Head of Human Resources. Provide expert advice on absence management, involving Occupational Health where necessary. Support line managers throughout performance management processes.

What We're Looking For:

Solid generalist HR experience (experience in the social care sector is desirable) Strong working knowledge of UK employment law and best practices Understanding of SCW, CIW regulations, and safeguarding procedures Experience supporting managers with complex employee relations matters. Excellent communication and interpersonal skills, with the ability to build trust and credibility at all levels. A proactive, organised individual who can manage a varied and demanding workload.

Qualifications:

CIPD Level 5 or at least two years of experience in a similar role

Benefits:

33 days' holiday (including bank holidays, pro-rata where applicable) Free Employee Health and Wellbeing Scheme (after 6 months of service) Comprehensive training and development to support career progression. Refer-a-friend bonus scheme. Free DBS check

About M&D Care

M&D Care is a family-oriented business driven by a passionate team of professionals who provide specialist, complex, and bespoke care throughout Southwest Wales. We believe that everyone deserves the opportunity to thrive and achieve their aspirations--however big or small. This role will be based at our new offices in Carmarthen SA18.

Our People

We are proud of our diverse, inclusive, and talented team, working together to make a real difference. At M&D Care, you'll join a workplace where you can grow, support others, and be part of something meaningful.

We welcome applicants from all backgrounds and actively promote a workplace where every team member has a true sense of belonging.

INDHEA

Job Type: Full-time

Pay: 28,000.00 per year

Schedule:

Monday to Friday
Experience:

Human resources: 2 years (required)
Licence/Certification:

CIPD (preferred)
Work Location: In person

Reference ID: INDHEA