Job Description

Job Title

Inside Aftermarket Sales Support

Location

Redditch / Hybrid

About Us

Gardner Denver is a leading provider of mission-critical flow control and compression equipment and associated aftermarket parts, consumables, and services, which it sells across multiple attractive end-markets within the industrial, energy and medical industries. Its broad and complete range of compressor, vacuum and blower products and services, along with its application expertise and over 160 years of engineering heritage, allows Gardner Denver to provide differentiated product and service offerings for its customers' specific uses.

Job Summary

We are seeking a proactive and customer-focused Inside Aftermarket Sales Support professional to join our team at Gardner Denver, Redditch. This role is pivotal in supporting our aftermarket sales operations, ensuring timely and accurate responses to customer inquiries, processing orders, and coordinating with internal teams to deliver exceptional service to our distribution partners and end customers across EMEA.

Responsibilities

Handle inbound aftermarket enquiries Support sales managers in quotations for their accounts Follow up on all new unit enquires with parts offers Manage leads and opportunities in sales force for sales leader Run reports in CRM on conversion rates Provide technical support related to aftermarket requirements

Basic Qualifications

Clean driving licence Previous sales or customer service experience Strong IT Literacy (MS, SAP) Experience with Sales Force or other CRM Strong communication skills

Travel & Work Arrangements/Requirements

Hybrid role, 2-3 days office based.

Key Competencies

Proven experience in inside sales, customer service, or aftermarket support, ideally within industrial or technical sectors. Proficiency in SAP, Salesforce, and Microsoft Office (Excel, Outlook, Teams, PowerPoint). Strong communication and interpersonal skills. Detail-oriented with excellent organizational and time management abilities. Ability to work collaboratively in a fast-paced, international environment. Multilingual skills (advantageous but not essential).

What we Offer

25 Days Holiday + 8 Bank Holidays (Option to purchase 5 days after probation period) 7% Employer Pension Contribution Westfield Health Medial Cash Plan Cover Death in Service Benefit of 4 x salary Cycle scheme (After probation period) Electric Car Scheme (After 1 year employment) 10% of salary in shares after 1 year of employment Costco Gold Company member, allowing employees to join. Employee Assistance Program * Enhanced Maternity & Paternity Policies