Job Description

Howdens is looking for an Installation Administrator on a 6-month fixed-term contract to support the seamless delivery of solid surface worktop installations, serving as the central link between customers, builders, and installation teams. Based at our newly refurbished site in Normanton, West Yorkshire.



You'll be joining a supportive, fast-paced environment where your organisational skills and attention to detail will help us provide a seamless customer experience. We value initiative, teamwork, and a proactive approach, giving you the opportunity to make a real difference and grow your career with a company that rewards commitment and results.

Location |

Normanton (On-site)

Contract Type |

Full-Time - 6 Month FTC

Shift |

Monday - Friday, one week 9am-5pm one week 8am-4pm

What will you be doing as an Installation Administrator:

In this role, you will provide essential administrative support to the Installations Manager and ensure that the installation process runs smoothly from start to finish. Your main responsibilities will include:


Liaising with customers to confirm installation dates and times, keeping them informed throughout the process. Checking with builders/clients in advance to ensure jobs are on track. Confirming appointments with customers 24 hours prior to installation. Following up with clients within 48 hours of completion to obtain feedback and ensure satisfaction. Maintaining accurate records of customer and builder interactions to track progress and strengthen relationships. Handling enquiries professionally to build long-term relationships internally and externally. Supporting the wider customer service and planning team with general administrative duties.

What do you need to qualify for the Installation Administrator role:

We're looking for an organised and detail-oriented individual who enjoys working with people and solving problems. To be successful, you should have:


An administrative background, with strong organisational skills and a keen eye for detail. Competence in interpreting data, reports, and making informed connections. Good literacy, numeracy, and IT skills. The ability to adapt to changing demands and priorities. A positive, proactive attitude, seeing challenges as opportunities to suggest solutions. Strong communication skills to engage effectively with both customers and colleagues.

What we can offer you:

Competitive salary, bonus and benefits package Pension plan with a company contribution of up to 12% Free on-site parking Free lunch at our on-site canteen Friendly and supportive environment offering exceptional reward and recognition

About Howdens:

Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe - making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.2bn, and we have an ambitious growth agenda.



There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For.

How to Apply:

We're building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as an Installation Administrator, then we're keen to hear from you.

When you apply for this role, you will need to activate your account. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account.


Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitmentteam@howdens.com with the job title and location, and we will be happy to help you.



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