We are looking to recruit a full time Insurance Sales/Retention Agent to join our team. This is a key role within our company to make sure that we are retaining every client at renewal.
Job
Quoting and then calling our existing clients when their home insurance is up for renewal
Call clients when they have a missed premium or cancelled their direct debits to retain business
Collect annual payment details
Dealing with clients who want to make amendments to their policies
Quoting across our panel of provders to find a product that suits the clients needs
Ideal Candidate will:-
Have proven success in B2C telephone sales in a call centre environment (ideally within insurance)
Have the ability to build rapport and relationships with customers over the telephone
Have a positive attitude which can be maintained all day long
Have excellent objection handling skills
Be comfortable working in a fast pace sales environment
Have excellent IT skills enabling you to switch between quoting systems with speed and accuracy
Have strong customer service skills to make sure that our clients get the best possible service. Clients may have questions and also need to make changes to their policies.
Be required to help out on new business sales during holidays and busy periods.
Have outstanding organization
This is a fantastic opportunity for the right person with experience in a call centre environment preferably in home insurance sales & retention who is willing to work hard and receive the rewards for doing so
Benefits of the Role:
No Weekends
Full Training Given
No Cold Calling
Statuary Pension Scheme
28 days holiday (including bank holidays)
Free Onsite Parking
About Us
We are a family run business based in Eastwood Nottingham. We have a USP and are one of the few insurance intermediaries who offer this proposition. We specialise in buildings & Contents Insurance, we pride ourselves on quality and service.
We work with Mortgage Brokers, Financial Advisors, Estate Agents and many more where buildings & contents insurance is not the core of their business. They refer their clients to us so that they can concentrate on other areas of their businesses.
We are now stronger than ever and have built our client bank up considerably.
We have a bespoke CRM system which is fully automated.
Salary
27,000 plus bonus after training
Working hours
(Mon-Fri)
8.30am -5.00pm
Job Type: Full-time
Pay: From 27,000.00 per year
Work Location: In person
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