Job Description

Internal Accounts Co-ordinator - OTE potential up to 35,783.75/ year

Homefire Group, a part of Invica Industries, is the UK's leading smokeless fuel and kiln dried firewood manufacturer and supplier, putting sustainable warmth and comfort at the heart of your home. We've been keeping homes warm and cosy for nearly 300 years. We operate from over 40 locations in England, Wales and Scotland, including the Isle of Man and the Isle of Wight. Additionally, Homefire Group is Europe's leading manufacturer of smokeless solid fuels.

We have a range of market favourite brands and a strong commitment to new product development, leading the industry in technical advances and growing our consumer base. We are on a journey to cleaner and greener products, and by buying our Homefire range, our customers can be assured that they are receiving great quality fuel every single time.

Working within Homefire Group, an opportunity has arisen for an Internal Accounts Co-ordinator (IAC) within the new business team to join us on a full time, permanent basis.

We are looking for a confident and results-driven individual to join our team. This role involves making proactive outbound sales calls to commercial accounts, including garden centres, farm shops, builders' merchants, and garage forecourts, to name a few. You will work closely with and support external Area Sales Manager's to grow existing business and develop new opportunities.

The ideal candidate will have previous experience in a sales or telesales environment, with a proven ability to build rapport and close sales over the phone. You must be IT literate, able to think on your feet, and remain, tenacious in a competitive market. Strong communication and organisational skills are essential, along with the ability to work independently and as part of a team.

We're looking for someone who is motivated by targets and performance-based incentives, with the ambition to grow within the company. This is an excellent opportunity for someone seeking progression in a fast-paced, customer-focused sales role.

Key Responsibilities:

o Make outbound sales calls to commercial clients across various sectors

o Support the external Area Sales Managers in managing and developing accounts

o Identify new sales opportunities and follow up leads

o Maintain accurate records using CRM and sales systems

o Deliver exceptional customer service and product knowledge

o Meet and exceed sales targets and KPIs

Requirements:

o Previous experience in sales, telesales, or a similar customer-facing role

o IT literate with experience using CRM systems

o Strong verbal communication and interpersonal skills

o Tenacious, proactive, and able to think quickly and adapt

o A team player with a positive attitude and willingness to learn

o Able to react responsively and in a timely manner to customer enquiries

o Proactively target and develop new business opportunities

o Effectively manage relationships with new and existing customers, ensuring a high level of customer service is delivered at all times.

What we offer:

o 26,707/ year basic salary

o

OTE earning potential up to 35,783.75/ year (Inclusive of basic salary)

o Bonus scheme

o 37.5hrs/ week

o 31 days holiday per year (Inclusive of bank holidays)

o Training and development opportunities

o Holiday buy/sell scheme (buy/sell a maximum of 3 days)

o Enhanced family friendly leave (depending on length of service)

o Wellbeing team

o Company paid healthcare cash plan

o 24/7 access to a UK GP

o Employee Assistance Programme including access to 'My Health Advantage'

o Access to a rewards programme, providing access to discounts across hundreds of retailors

We plan to conduct 1st stage interviews week commencing 16th June 2025

Job Types: Full-time, Permanent

Pay: 26,707.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension Employee discount Free parking Health & wellbeing programme On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Sheffield S21 1TZ: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you available for interview week commencing 16th June 2025?
Experience:

Telesales: 1 year (preferred)
Work Location: In person

Application deadline: 18/06/2025