Job Description

Silver Cross is a great place to work, in a lovely environment with brilliant people. We're a 140 year old business who's succeed because we care about our customers and we care about you. Come and join a great place to work!

Purpose of the Role

The National (Retail) Accounts Co-ordinator serves as a pivotal liaison between our national accounts and internal departments, ensuring the seamless operation of our accounts.

The primary responsibilities encompass processing retailer enquiries, collaborating with the Merchandising team for forecasting and stock queries, and managing product listings across retailers. The role also involves tracking and reporting store-level sales, supporting product setups, and managing sales administration processes. Additionally, the co-ordinator will attend sales meetings, brief promotional offers, and work closely with finance and merchandising to provide sales provisions. Effective communication with internal teams and customers is essential, along with proficiency in Microsoft Office programs.

What's in it for you;

25 days holiday (plus bank holidays) increasing with service, plus a day off for your birthday Salary sacrifice holiday purchase scheme Salary sacrifice pension with 5% company contribution, available to all ages Cash Health Plan- get money back on treatments Retail discounts Virtual GP Short day working every last Friday of the month Regular communication events Regular social activates Cycle to Work Scheme Flexible start/finish time

Main Duties

Processing any incoming retailer enquiries as appropriate: liaise across departments where needed. Work closely with the Merchandising team for all forecasting, stock and delivery queries. Tracking and reporting on store level sales, generate a weekly sales tracker and create quarterly reviews of the store level sales data. Support with all product set ups process across all National accounts: leasing with creative, marketing and merchandising to ensure set up forms and listings are live with retailers on time. Manage and develop the Sales Administration processes to facilitat

e

interdepartmental efficiency. Managing product listings and product pages across retailers. Updating content when necessary and conducting regular website range audits. Attending sales meetings, tracking any actions / notes relevant to the National accounts Brief monthly promotional offers to all retailer's within their required time frames. Actively check promotional activation has happened when planned and working with the relevant retailer to fix any issues that may arise. Working with finance and merchandising to provide sales provisions for promotional / clearance activity. Reviewing all retailer rebate claims and validating units sold and funding, working directly with finance and supporting with provisions planning. Attend all account forecast meetings with the Merchandising team, track orders and replenishment requirements, identifying if replenishment orders are needed to maintain sales run rates. Support with administrative aspects of onboarding new accounts Support with general account management administration. Support with power point presentations for sales meetings. Able to work closely with, merchandising, marketing, and finance teams. Communicate directly with customers as required. Support with organising travel, hotels, and venues for sales Meetings. Offer general support relates to National accounts. Generate and maintain internal and customer-specific reports on a weekly, monthly and ad-hoc basis.

Skills Required

Previous experience in an administrative role essential - sales administration would be an advantage. Proficient in Microsoft Office programs such as Outlook, Word, PowerPoint and Excel. Able to demonstrate efficient and effective administration skills. Able to demonstrate managing multiple tasks and daily re prioritisation of tasks. Managing the product set up process to achieve 'on time' launches. Managing the communication of promotional activity to achieve a successful promotional launch each month. Able to demonstrate attention to detail by keeping accurate retailer range documents and accuracy in capturing sales data and reporting.
Job Types: Full-time, Permanent

Pay: Up to 30,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Flexitime Free parking Health & wellbeing programme Life insurance On-site parking Referral programme Sick pay
Schedule:

8 hour shift Day shift Monday to Friday
Ability to commute/relocate:

Skipton, BD23 3JA: reliably commute or plan to relocate before starting work (required)
Experience:

Administration: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Skipton, BD23 3JA

Reference ID: https://silvercross.peoplehr.net/Pages/JobBoard/Opening.aspx?v=42799486-212d-4581-ad8a-0d32a572dc5e