Job Description

Internal Accounts Executive - Join Our Dynamic Team at CDA!

Established in Nottinghamshire, England in 1991 and driven by an incredible team, CDA have built a reputation for affordable, stylish, ingenious, award-winning kitchen appliances that consistently deliver great results.

Drawing inspiration from around the world, our team of experienced appliance experts design and test products at our Langar office, ensuring each product is created exclusively for British and Irish kitchens.

At CDA, we believe that our success is built on the strength of our people. That's why we foster an inclusive and supportive work culture where everyone is empowered to perform at their best. We're a team of passionate individuals delivering exceptional service and driving innovation in the industry.

We're looking for an Internal Account Executive to support in managing the day-to-day requirements of our largest Major customers, as well as supporting our new and existing accounts in the Contract and Distribution sector.

What You'll be Doing

You will support the Channel Account Managers by managing the day-to-day requirements of our largest major customers as well as new and existing key accounts in the Contract & Distribution sector. You'll be assisting in conducting customer negotiations and developing strategic solutions with key accounts to promote our portfolio of brands and products. You'll also help to develop robust joint business plans and undertake full category analysis to maximise potential return within the customer. To act as the internal liaison between CDA and its key accounts in the UK. To take responsibility for the channels 'smaller' customers acting as the main point of contact for these customers. Providing quotes, assisting with queries and resolving issues.

Your day to day will include:

Major customer support with Quote creation, stock management, data analysis, problem solving, customer proposals, Customer Care escalations and new product introductions. Creation of joint business plans to drive a proactive agenda with the customer. Build, maintain and secure long-term business relationships with CDA's key customers. Maximise sales performance of designated accounts. Conduct full category & price point analysis to identify opportunities to maximise profitability by managing product mix. Develop a comprehensive understanding of the sector, keeping up to date with market trends and advising the Channel Head of developments by competitors. Take the necessary action to resolve any problems and queries. Present the CDA value proposition directly to customers. Respond to tenders and requests for information in a timely manner. Manage and take full ownership of the quote pivot. Have weekly progress calls with the Account Managers and ensure information is accurately updated. Present details of the quote bank to the business as and when required

Where You'll Work

Working Monday-Friday, 37.5 hours per week between the hours of 08.30am-5pm, you'll be based at our head office in Langar on a hybrid basis, in the scenic Nottinghamshire countryside.

Who We're Looking For

You'll be:

Proactive, motivated and driven. Business focused and aware. Excellent communication skills, written, verbal and presentational. Proficient in Word, Outlook, Excel and PowerPoint. Ability to self-manage own workload to tight deadlines, including balancing, planning and organising multiple tasks simultaneously. Adaptable and flexible Experience in an administrative, customer focused role would be advantageous Knowledge and experience in the kitchen appliance industry would be beneficial, though not essential.

What You'll Get in Return

At CDA we offer a competitive salary dependent on experience and an annual bonus potential after a probation and training period.

We are located in an idyllic rural setting on the outskirts of Nottingham in Langar.

We also offer an excellent suite of benefits including.

Exclusive staff discount on all our appliances 23 days plus bank holidays rising to 25 in year 2 and 27 in year 5. Company contributory pension package, matched up to 5% Life assurance Westfield Health Cashplan and Employee Assistance Helpline Free onsite gym Holiday purchase scheme
As you advance in your role, we'll support you every step of the way with a wide range of internal and external training opportunities. Whether you're looking to sharpen your skills or explore new areas, we offer professional development tailored to your ambitions.

You'll have the chance to grow your career through secondments and promotions. Plus, with access to mentoring and coaching, you'll never be short of guidance or inspiration.

Please read our job applicant privacy notice here:

www.cda.co.uk/careers

Job Types: Full-time, Permanent

Benefits:

Company pension Employee discount Health & wellbeing programme Life insurance On-site gym On-site parking Sick pay
Ability to commute/relocate:

Nottinghamshire NG13 9HY: reliably commute or plan to relocate before starting work (required)
Work Location: In person