Job Description

Internal Sales Executive

About Us

Storm Ventilation Supplies is the fastest-growing company in our sector, specialising in the supply and distribution of fans, ducting, and related products to the Heating and Ventilation market. With a network of ten branches across the UK and ambitious plans for further expansion, we are a dynamic and forward-thinking business built on exceptional customer service and strong team values.

We are currently seeking a highly motivated and proactive

Internal Sales Executive

to join our team at our busy Basildon branch. This is an exciting opportunity to become part of a rapidly expanding company that places its people and customers at the heart of everything we do.

Role Overview

As an Internal Sales Executive, you will play a key role in supporting the daily operations of the sales office. You will be responsible for handling customer enquiries, processing sales and purchase orders, and ensuring excellent communication with both clients and suppliers. This position requires a collaborative, hands-on individual who is passionate about delivering exceptional service.

Key Responsibilities

Responding promptly and professionally to telephone and email enquiries Processing sales orders and quotations with accuracy and efficiency Managing purchase orders and liaising with suppliers to ensure timely delivery Building strong relationships with customers and maintaining regular communication Supporting general office administration and contributing to the smooth running of the branch
After a successful period of training on the above duties we would look to include the below tasks as part of the daily role.

Daily follow-up on quotes raised by the branch. Documenting quote feedback on the system Customer introduction calls to new account emails sent out. Calls to zero/low spend accounts follow-up Gaining knowledge on potential spends with SVS & spend with other current suppliers Key account management, where applicable

Ideal Candidate Profile

Previous experience in the HVAC industry, construction-related sales, or a trade counter environment will be very advantageous. We do welcome applications from candidates who demonstrate a strong work ethic, a practical mindset, and a willingness to learn.

Essential Attributes:

A positive, enthusiastic approach to work Strong interpersonal and communication skills Attention to detail and good organisational abilities Ability to work effectively within a team and under pressure A customer-focused attitude with a commitment to upholding our Storm Charter values

Desirable Experience (not required):

Prior experience in a sales or customer service role, particularly within a technical or trade environment Familiarity with order processing systems and administrative procedures

Career Progression:

As a close knit company- we like to promote from within. We value our staff and their aspirations as well as supporting and providing training to assist them on their career path.

Package:

The package includes an attractive salary and to ensure that all Storm employees are motivated and focused on being the best in our industry, we offer a unique in this market sector, uncapped bonus scheme based on branch profitability.

Hours of work 42.5 Monday to Friday 08:00 - 17:00

The package also includes

25 days holiday (plus Bank Holidays) Workplace Pension Scheme Bright Exchange Offers Employee Assistance Programme Free parking on Company premises Free workwear when necessary Tools/equipment required for the performance of duties Reimbursement of work expenses

Why Join Us?

At Storm Ventilation Supplies, we are proud of our culture of excellence, growth, and integrity. We offer a supportive team environment where individuals are encouraged to develop their skills and grow within the business. If you are looking for a new challenge in a thriving company that values hard work and initiative, we would love to hear from you.

Job Type: Full-time

Pay: 28,000.00-30,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Additional leave Casual dress Company pension Free parking Health & wellbeing programme On-site parking Store discount
Schedule:

Monday to Friday
Ability to commute/relocate:

Basildon SS13 1EB: reliably commute or plan to relocate before starting work (preferred)
Experience:

Sales: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Reference ID: ISE- BD -130625